Victoria Turner
Ashburn,VA
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
7
7
years of professional experience
Work History
Social Worker/Discharge Planner
Vierra Falls Church
02.2024 - Current
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Resident Service Coordinator
Chesterbrook Residences
10.2022 - 01.2024
- Provides a variety of programs to residents with the goal of improving their quality of life
- Coordinating social services programs and maintaining effective relationships with residents
- Cultivate strategic partnerships with local social services to bring programs on site
- Provide compassionate care management; Counsels, educates and encourages residents along with the families with Social Services concerns
Social Services Specialist
County of Fairfax
11.2021 - 09.2022
- Presented clients with information, referrals, and assistance accessing resources such as food, housing and transportation
- Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency
- Recommended improved life choices to enhance client outcomes
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries
- Key Accomplishments: ASSIST, County of Fairfax - 2021
Geriatric Social Worker
Potomac Falls Health & Rehabilitation Center
09.2019 - 04.2021
- Collaborated with interdisciplinary teams of professionals as well as patients and families to determine appropriate treatment options
- Performed psychosocial assessments and evaluations of current needs
- Provided education and support to patients’ family members, as well as set up family meetings with guidance from physicians
Case Manager
Artemis Shelter House
12.2017 - 09.2019
- Developed appropriate care plans for at-risk individuals and high-risk families
- Assessed cases for instances of abuse and neglect and took appropriate action
- Communicated with legal service providers, social service agencies, and local judicial systems regarding cases
- Collaborated with team members to identify and accomplish agency objectives
Education
B.A - Social Work
Morgan State University
Baltimore, Maryland12.2018
Associate of Science - Human Service
Ivy Tech Community College of Indiana
Fort Wayne06-2014
Skills
- Behavioral Management Planning
- Client Advocacy
- Attention to Detail
- Interpersonal Skills
- Verbal Communication
- Written Communication
- Client Interviews
- Family Interviews
- Organizational Skills
- Teamwork
- Time Management
- Multidisciplinary team collaboration
Timeline
Social Worker/Discharge Planner
Vierra Falls Church
02.2024 - Current
Resident Service Coordinator
Chesterbrook Residences
10.2022 - 01.2024
Social Services Specialist
County of Fairfax
11.2021 - 09.2022
Geriatric Social Worker
Potomac Falls Health & Rehabilitation Center
09.2019 - 04.2021
Case Manager
Artemis Shelter House
12.2017 - 09.2019
B.A - Social Work
Morgan State University
Associate of Science - Human Service
Ivy Tech Community College of Indiana
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