Mary Moore
Spanaway
Summary
Experienced in warehouse operations with a focus on inventory management and compliance enforcement. Coordinated inventory processes, ensuring accurate stock levels through regular cycle counts. and documentation updates. Collaborated with various departments to resolve discrepancies, leading to improved efficiency in operations. Developed and implemented inventory control procedures that optimized stock levels and enhanced overall workflow. Skilled in merchandising and planograms. 20+ years in customer service.
Overview
24
24
years of professional experience
Work History
Inventory Coordinator /Lead Key Holder
Jo-Ann Stores LLC
Tukwila
04.2022 - 05.2025
- Coordinated inventory, stocking and ordering.
- Researched and corrected discrepancies quickly to maintain current information.
- Kept department records and updated documentation with latest counts.
- Managed returns from vendors and updated appropriate documents accordingly.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Organized shipments for delivery to customers in a timely manner.
- Implemented strategies that improved efficiency in the warehouse operations.
- Identified discrepancies between actual stock and computer-generated reports.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Ensured compliance with company policies and procedures related to managing inventory.
- Assisted in the development of new processes for tracking inventory levels.
- Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
- Coordinated cycle counts to verify accuracy of inventory records.
In Home Care
Private employer
Kent, WA
02.2016 - 04.2022
Lead Manager
Wild Wheat Restaurant
Kent, WA
03.2001 - 08.2014
Manager/Waitress Supervisor
Wild Wheat Restaurant
Kent
02.2001 - 08.2014
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
High School Diploma -
Kentwood High School
Kent, WA06-2001
Associate of Arts -
Green River Community College
Auburn, WASkills
- Warehouse organization
- Compliance enforcement
- Team leadership
- Customer service
- Problem solving
- Inventory optimization
- Stock control
- Product identification
- Stock counts
- Stock replenishment
- Attention to detail
- Quality procedures
- Item tagging
- Basic math
- Sales planning
- Order picking and processing
- Project management
- Maintaining stock levels
- Heavy lifting
- Sales goals
- Shipping and receiving
- Tagging procedures
- Inventory organization
- Inventory counts
- Merchandising
- Customer service and satisfaction
- Inventory management
References
- Peter Dixon+1 720-226-3805
- Diane Taylor(425) 255-8069
- Marnel Rich(253) 740-3229
Timeline
Inventory Coordinator /Lead Key Holder
Jo-Ann Stores LLC
04.2022 - 05.2025
In Home Care
Private employer
02.2016 - 04.2022
Lead Manager
Wild Wheat Restaurant
03.2001 - 08.2014
Manager/Waitress Supervisor
Wild Wheat Restaurant
02.2001 - 08.2014
High School Diploma -
Kentwood High School
Associate of Arts -
Green River Community College