Mary Morris
Martinsburg,MO
Summary
Passionate Shelter Advocate with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Shelter Advocate
Turning Point School
Warrenton, MO
07.2022 - Current
- Completed reports, paperwork and documentation accurately and on time.
- Identified appropriate community resources and provided referrals for services.
- Reached out to individuals via phone, email and SMS to deliver help and support.
- Provided direct support, coaching and intervention to increase self-sufficiency and goal attainment.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Maintained after-hours availability on rotating basis to provide on-call coverage.
- Informed victims about legal processes and timelines.
Delivery Driver
DoorDash
Warrenton, MO
06.2016 - 07.2022
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Education
Life Advocacy
Missouri Coalition
Missouri07.2023
High School Diploma -
Warrenton High School
Warrenton, MO05.1992
Photography
The Art Institute of Pittsburgh
Pittsburgh, PASkills
- Quality improvements
- Document management
- Patient relationship management
- Program coordination
- Interdisciplinary teamwork
- Supervision & leadership
- Flexible schedule
- Microsoft Office
- People skills
- Reliable & trustworthy
Certification
- Life Advocacy Training - 2022 to current
Timeline
Shelter Advocate
Turning Point School
07.2022 - Current
Delivery Driver
DoorDash
06.2016 - 07.2022
Life Advocacy
Missouri Coalition
High School Diploma -
Warrenton High School
Photography
The Art Institute of Pittsburgh
- Life Advocacy Training - 2022 to current
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