- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Historical Exploration
- Train Travel
- Road Trips
- Photography
- Creative Writing
Mary Kathleen Mullins
Oklahoma City
Summary
Dynamic Inventory Management Specialist with a proven track record at Tinker Air Force Base, excelling in customer service and conflict resolution. Recognized for fostering strong relationships through active listening and critical thinking, while coaching new hires to success. Proficient in Microsoft Excel, ensuring efficient data management and problem resolution.
Overview
33
33
years of professional experience
Work History
Inventory Management Specialist
Tinker Air Force Base
09.1983 - 04.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for all parties.
- Responded to customer requests for varied program assistance, policies, and procedures.
- Developed rapport with customers through active listening skills, help in varied and diverse situations and receiving positive feedback.
- Collaborated with team members to develop best practices for consistent customer service.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Arts - Liberal Arts And Sciences
University of Oklahoma
Norman, OKSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Complaint resolution
- Scheduling
- Follow-up skills
Interests
Timeline
Inventory Management Specialist
Tinker Air Force Base
09.1983 - 04.2016
Bachelor of Arts - Liberal Arts And Sciences
University of Oklahoma
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