Mary Munoz
Coleville,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Child and Youth professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Director
Marine Corps Community Services Child Development Center
2022.08 - Current
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
CYP Program Leader
Marine Corps Community Services Child Development Center
2021.10 - 2022.08
- Improved program efficiency by streamlining processes and implementing best practices.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Led a team of dedicated professionals, providing guidance and mentorship to ensure their success in achieving program objectives.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Led a team of educators in developing cohesive curricula aligned with state standards, ensuring consistency across grade levels and subject areas.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Education
Master of Science - Psychology
Southern New Hampshire University
Hooksett, NH10.2023
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHAssociate of Arts - Health Administration
University of Phoenix
Tempe, AZ06.2010
Skills
- Budget Control
- Business Administration
- Staff Development
- CPR & First Aide Certified
- Food Handlers Certified
- National Playground Inspector
- Youth mental health certified
- Ethos Admin
- Supervisor safety certified
Timeline
Director
Marine Corps Community Services Child Development Center
2022.08 - Current
CYP Program Leader
Marine Corps Community Services Child Development Center
2021.10 - 2022.08
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - Health Administration
University of Phoenix
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