Results-oriented professional with a strong foundation in HR compliance and conflict resolution. Known for effectively managing workplace investigations and enhancing employee engagement through training and support initiatives.
Overview
14
14
years of professional experience
Work History
Talent Advisor
Kelly Education
Kissimmee, FL
08.2024 - Current
Manage employee relations, workplace investigations, workers’ compensation cases, disciplinary matters, and payroll discrepancy resolution across multiple Central Florida districts.
Supervise and support a workforce of more than 1,600 employees while ensuring compliance with district, company, and employment policies and procedures.
Conduct sensitive and high-level conversations regarding performance concerns, disciplinary action, misconduct allegations, workplace conflicts, and employee concerns while maintaining professionalism, confidentiality, and fairness.
Serve as acting manager in the absence of the Account Manager/Director and assist with operational oversight and decision-making.
Partner with external agencies including the Department of Children and Families (DCF), legal representatives, and local law enforcement during investigations and compliance matters involving legal and operational risk.
Support employee engagement initiatives and professional development efforts to improve workplace culture and retention.
Facilitated employee training and development initiatives to enhance workforce skills, improve performance, and increase understanding of HR resources, benefits, company policies, and professional growth opportunities.
Provided ongoing support and guidance to employees regarding HR processes, benefits, workplace policies, and career development while promoting employee engagement and organizational success.
Recruiting and Onboarding Specialist - Full Cycle
Kelly Education
Kissimmee, FL
08.2022 - 08.2024
Managed full-cycle recruiting in a high-volume environment, including sourcing, interviewing, onboarding, and orientation processes.
Created and managed job postings across multiple recruiting platforms while monitoring sourcing effectiveness and applicant flow.
Built partnerships with local businesses, nonprofit organizations, and county representatives to strengthen recruiting pipelines and community outreach.
Completed payroll corrections, manual timesheet processing, and resolution of payroll system errors.
Prepared staffing, turnover, and recruiting reports to support operational planning and retention strategies.
Verified I-9 documentation and ensured compliance with federal employment regulations.
Provided leadership support by overseeing daily operations and assuming management responsibilities when needed.
Delivered administrative and employee support through Frontline systems, HRIS platforms, and onboarding tools.
Executive Administrative Assistant
City of St. Cloud
St. Cloud, FL
04.2019 - 08.2022
Supported HR operations involving employee relations, recruitment, onboarding, compensation, performance management, labor relations support, and training initiatives.
Processed payroll changes for more than 600 employees on a biweekly basis utilizing PAS.
Assisted management with employee investigations, workplace conflict resolution, disciplinary matters, and organizational improvement strategies.
Completed public records requests and prepared presentations for City Council meetings.
Worked directly with the HR Director to improve employee engagement, organizational communication, and operational efficiency.
Served as President of the Employee Engagement Committee and coordinated initiatives to improve workplace morale and employee satisfaction.