Mary Nivar
Providence,RI
Summary
Certified Nursing Assistant offering 9 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Hardworking and reliable CNA and MA with a strong ability to do my job everyday better. Highly organized, proactive and punctual.
Overview
8
8
years of professional experience
Work History
CNA
Home Care Services Of RI
Woonsocket, RI
06.2014 - 09.2022
- Answered signal lights, bells or intercom systems to determine resident needs.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Transported residents within the facility as needed.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented patient care services by charting in designated areas.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Provided emotional support to family members during difficult times.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Supported non-ambulatory residents in range of motion exercises.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Participated in educational programs designed to improve knowledge of health care practices.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Medical Assistant
Randall Square
Cranston, RI
06.2009 - 2013
- Measured vital signs and took medical histories to prepare patients for examination.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted medical facilities to schedule patients for admission.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Organized patient charts before each day's clinic sessions began.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Filed insurance claims forms in accordance with applicable regulations.
- Handled general office duties to support administrative staff during peak hours.
- Scheduled appointments for patients via phone and in person.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Inspected equipment to ensure proper working order prior to use on patients.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
Education
High School Diploma -
CCRI
Providence, RI05-1994
Skills
- Compassionate Communication
- Complex Problem-Solving
- Patient-Focused Care
- Patient Relations
- Collecting Specimens
- Medical Terminology Knowledge
- Direct Patient Care
- Infection Control Procedures
- Catheter Change and Preparation
- Helping With Medication
- General Housekeeping Ability
- Able to Lift [Number] Pounds
- Collecting Vital Signs
- Meal Planning
- Light Housekeeping
- Assisting With Personal Grooming
- Understands Mobility Assistance Needs
- Outpatient Care
- Inpatient Care
- Understands Medical Procedures
- Responding to Emergencies
- Compassionate
- Valid [State] Driver's License
- Family Support and Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CNA
Home Care Services Of RI
06.2014 - 09.2022
Medical Assistant
Randall Square
06.2009 - 2013
High School Diploma -
CCRI