Mary Oriho
Clive,IA
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professionals focus on individuals' unique needs and comforts—empathetic cultivators of a safe and nurturing environment for building meaningful relationships with residents and families.
Overview
2
2
years of professional experience
Work History
Resident Assistant
University Of Iowa Housing And Dining
08.2023 - Current
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Solved grievances and complaints by collaborating with residents.
- Streamlined administrative processes by implementing an efficient filing system for resident paperwork.
- Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
- Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
Desk Clerk
University Of Iowa Housing And Dining
08.2023 - Current
- Supported staff on special assignments and ad hoc projects.
- Purchased and maintained office supplies.
- Enforced building rules with staff, guests, and outside professionals.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Bartender/Server
Buffalo Wild Wings
05.2022 - Current
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Political Science
University of Iowa
Iowa City, IA05.2026
High School Diploma -
Waukee Northwest High School
Waukee, IA05.2022
Skills
- Communication Clarity
- Discipline Administration
- Resident support
- Crisis Management
Timeline
Resident Assistant
University Of Iowa Housing And Dining
08.2023 - Current
Desk Clerk
University Of Iowa Housing And Dining
08.2023 - Current
Bartender/Server
Buffalo Wild Wings
05.2022 - Current
Political Science
University of Iowa
High School Diploma -
Waukee Northwest High School
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