Mary Patrello
Dallas,Texas
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Dog Daycare Attendant and Front Desk Receptionist
Barking Hound Village
04.2021 - 12.2023
- Maintain energy and enthusiasm in a fast-paced environment where prompt team cooperation is fundamental and task completion is self-managed
- Reset boarding suites, playrooms, and outdoor yards daily through proper use of chemicals and tools for disinfection to sustain a sanitary environment
- Quickly and professionally address customer issues, employing strong problem-solving skills to find effective solutions and ensure client satisfaction
- Manage a calendar for boarding dates to ensure smooth check-in/check-out processes and maintain accurate client records in addition to effectively communicating information about company services and addressing client concerns at the front desk
Sales Associate
Smallcakes Cupcakery & Creamery
07.2020 - 10.2020
- Increase sales revenue by building strong rapport with customers and recommending appropriate products based on their needs and accommodating for customization requests
- Prepare and decorate cupcakes according to established standards, manage inventory, and restock display cases
- Operate the register to process payments and provide accurate change and reconciled sales transactions at the end of shifts
- Upheld high standards of cleanliness in food preparation, following health and safety guidelines for food safety and sanitation
Fashion Consultant
Uptown Cheapskate
10.2019 - 02.2020
- Assisted customers with self expression and confidence utilizing extensive fashion knowledge and a creative skill set
- Provided customers with up-to-date information regarding promotions and special sales to ensure optimal sales performance
- Maintained visually appealing displays throughout the store, including upkeep of organized, neat merchandise.
MAC Specialty Makeup Artist
Ulta Beauty
10.2018 - 12.2018
- Provided clients with professional cosmetic services including makeup applications and lessons
- Ensured customer satisfaction through a sales experience tailored to each client
- Obtained advanced artistry skill in makeup design and technique through customer application and product knowledge
- Maintained a sanitary work space to ensure customer health and safety.
Education
Diploma -
Richardson High School
Richardson, TexasSkills
- Cleanliness and Sanitation
- Adaptable and Flexible
- Customer Service Excellence
- Problem Solving Aptitude
Timeline
Dog Daycare Attendant and Front Desk Receptionist
Barking Hound Village
04.2021 - 12.2023
Sales Associate
Smallcakes Cupcakery & Creamery
07.2020 - 10.2020
Fashion Consultant
Uptown Cheapskate
10.2019 - 02.2020
MAC Specialty Makeup Artist
Ulta Beauty
10.2018 - 12.2018
Diploma -
Richardson High School
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