Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Mary Payne

Charleston,SC

Summary

Results-driven student with expertise in customer service and a track record of effective multitasking and problem-solving. Aims to provide valuable support and ensure customer satisfaction in all interactions.

Overview

4
4
years of professional experience

Work History

Barista/Cashier

Makeready - Emmeline Hotel
Charleston, SC
03.2025 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Barista/Server/Cashier

Kingstide
Daniel Island, SC
08.2024 - 01.2025
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Implemented feedback from customers to improve service quality and menu offerings.

Retail Sales Associate

Altar'd State
Charleston, SC
10.2022 - 07.2023
  • Greeted each customer with a friendly welcome and offered assistance in finding specific items, encouraging customer satisfaction and retention.
  • Managed cash register operations using the company POS system and processed different sales and returns there.
  • Answered telephone to communicate with customers over the phone regarding their orders and other related matters.
  • Handled customer complaints with care but escalated the higher-level issues to the manager for remediation when needed.

Retail Sales Associate

Copper Penny
Mount Pleasant, SC
05.2022 - 08.2022
  • Offered to help find items for customers and suggested various pieces of merchandise to them without being intrusive or pushy.
  • Arranged products on display to in an attractive way to appeal to customers and enhance sales.
  • Calculated pricing, applied discounts, and collected payments to process transactions on the company POS computer system.
  • Prepared products by adding tags and readying pallets for restocking.
  • Studied merchandise in order to give customers the best ad.

Food and Beverage Server

Metto Coffee & Tea
Mount Pleasant , South Carolina
05.2021 - 08.2021
  • Handled food with care and safety, while being careful to fully sanitize all necessary products and surfaces for health purposes.
  • Recorded meal and drink orders in the company microsystem for prompt service and delivery.
  • Actively listened to and addressed the concerns of customers.
  • Communicated quickly with other staff members about different orders to maintain a fast and smooth work environment.
  • Followed up with customers to determine their satisfaction with the meals, promptly taking action to correct problems.

Education

Bachelor of Arts - Marketing And Communications

University of South Carolina - Aiken
Aiken, SC
12-2025

Skills

  • Effective communication
  • Attention to detail
  • Teamwork and collaboration
  • Adobe InDesign
  • Conflict resolution
  • Time management
  • Multitasking and organization
  • Adaptive and creative
  • Hospitality and accommodation

Education

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Timeline

Barista/Cashier

Makeready - Emmeline Hotel
03.2025 - Current

Barista/Server/Cashier

Kingstide
08.2024 - 01.2025

Retail Sales Associate

Altar'd State
10.2022 - 07.2023

Retail Sales Associate

Copper Penny
05.2022 - 08.2022

Food and Beverage Server

Metto Coffee & Tea
05.2021 - 08.2021

Bachelor of Arts - Marketing And Communications

University of South Carolina - Aiken

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