Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mary Petty
Open To Work

Mary Petty

Kansas City,MO

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Order Picker / Ship DockMedical Assistant/Receptionist/Billing/CodingCall Center/ Sales Specialist / Retail ManagementBusiness Development Specialist / Sales ManagerPatient Health Coordinator

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Kansas City, MO, US
Open to relocation: No

Salary Range

$25/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Versatile professional with experience in warehouse logistics, remote, medical, billing, and coding, pharmaceutical packing and distribution, sales and management of sales teams. Skilled in distribution and logistics, and ensuring quality standards, and supporting fast-paced operations. Strong background in customer service and retail management with proven ability to meet goals and contribute to organizational success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Order Picker / Ship Dock

Amazon
Kansas City, KS
07.2023 - Current
  • Oversaw customer order fulfillment processes, ensuring accuracy and efficiency in picking, packing, and shipping. Managed cherry picking operations with powered industrial equipment to drive productivity enhancements.
  • Explored remote employment options prior to accepting management role at Amazon.
  • Oversaw forklift and pallet jack operations to optimize warehouse workflows. Implemented cycle counting and quality assurance processes to enhance inventory management.
  • Created and delivered targeted training initiatives for new employees to foster continuous process improvements.
  • Employed hand-held scanning technology to streamline inventory management processes and ensure precise tracking.
  • Refined order selection and packing procedures to improve operational efficiency and enhance customer experience.
  • Streamlined order fulfillment operations in coordination with team members to ensure timely delivery.
  • Managed cleanliness and organization of workspaces to comply with established safety standards.
  • Created and facilitated training sessions aimed at ensuring new hires are well-versed in operational procedures and safety protocols.
  • Designed and deployed innovative strategies aimed at improving operational efficiency within warehouse processes.
  • Assessed equipment performance to ensure operational efficiency and reported maintenance needs in a timely manner.
  • Performed detailed inventory assessments to guarantee product availability and support operational efficiency.
  • Facilitated team efforts to achieve on-time order completion, supporting operational efficiency amidst fluctuating demand.
  • Enhanced collaboration and knowledge sharing through proficient verbal and written communication techniques.
  • Leveraged RF scanning technology and inventory management systems to streamline order processing and enhance workflow.
  • Achieved higher order accuracy to support operational efficiency through precise item selection based on pick list and packing slip guidelines.
  • Enhanced order fulfillment efficiency through regular communication with supervisors, focusing on process improvements and issue resolution.
  • Executed proper lifting and handling methods to promote a safe working environment.
  • Supported operational efficiency by assisting with receiving, stocking, and shipping tasks as required.
  • Streamlined order fulfillment operations to enhance efficiency and consistently meet company expectations.
  • Executed pallet construction and order placement on loading dock to enhance shipping efficiency.
  • Upheld rigorous accuracy standards in order processing to enhance customer satisfaction.
  • Executed transportation of orders utilizing forklifts and pallet jacks to support timely shipment processes.
  • Implemented safety measures and maintained cleanliness to enhance operational efficiency and promote employee well-being.
  • Developed and implemented comprehensive labeling and packaging standards to reduce risk of damage during transit.
  • Enhanced order fulfillment efficiency to support operational needs by expediting urgent orders with precision.
  • Cultivated a supportive team environment to enhance morale and promote effective collaboration in warehouse operations.
  • Coordinated team efforts to improve speed and accuracy in the execution of picking operations.
  • Enhanced operational workflows through acquisition of skills in various warehouse roles, contributing to overall productivity.
  • Performed detailed evaluations of products to uphold quality assurance protocols before packaging for shipment.
  • Facilitated operational efficiency through meticulous inventory management and consistent cycle count execution to ensure optimal stock levels.
  • Refined order processing procedures to support timely fulfillment of customer deadlines.
  • Enhanced workflow efficiency through skilled operation of diverse material handling equipment to streamline logistics processes.
  • Directed label printing, box packaging, and container loading processes to support efficient logistics and delivery.
  • Optimized order fulfillment processes to meet the demands of high-volume operations.
  • Extended work hours and shifts in high-demand situations to support on-time delivery of shipments.
  • Ensured timely order fulfillment through precise selection and packing of items to enhance customer satisfaction.
  • Monitored adherence to item specifications and quantities to enhance workflow effectiveness.
  • Sustained clean and organized workspaces to promote safety compliance and support seamless operations.
  • Implemented workspace organization strategies to enhance operational efficiency and productivity.
  • Coordinated movement of merchandise using forklifts, pallet jacks, and hand trucks to enhance inventory management efficiency.
  • Directed review of order slips and coordinated product selection for shipping. Managed staging of merchandise to streamline shipping operations. Championed initiatives to improve order accuracy and operational efficiency.
  • Implemented rigorous maintenance protocols for machinery and tools to uphold safety standards.
  • Executed merchandise pulling and maintained documentation to enhance operational efficiency.
  • Facilitated efficient inventory tracking to ensure accurate item placement and retrieval within storage systems.
  • Assessed printed tickets and digital orders to maintain accuracy in item identification and merchandise placement.
  • Developed and enforced loading protocols to maintain item safety and integrity throughout transit.
  • Optimized operational workflow through effective management of palletizing and transportation logistics for completed packages.
  • Maintained precise inventory records to enhance operational efficiency in ordering.
  • Oversaw aisle cleanliness and organization during restocking to support safe navigation for all patrons and employees.
  • Executed stock rotation and merchandise fronting strategies to attract and engage customers.
  • Coordinated labeling processes for shipping containers to enhance accuracy and streamline operations.
  • Spearheaded initiatives to improve educational resources and foster professional development.
  • Employed pallet jacks and hand trucks to support safe handling and movement of heavy boxes within the facility.
  • Operated forklifts for efficient pallet movement, ensuring adherence to tight scheduling demands.
  • Validated outbound shipments to ensure precision and support seamless operations.
  • Coordinated the transfer of merchandise pallets to support enhanced operational workflows within the warehouse.
  • Enhanced guest experiences by delivering informed and welcoming support.
  • Collaborated with customers to ascertain and fulfill unique needs and preferences.
  • Tracked and recorded daily inventory transactions to support efficient supply chain operations.
  • Ensured compliance with OSHA standards by identifying and addressing safety hazards to maintain a secure work environment.
  • Executed product replacement processes to enhance customer satisfaction and maintain seamless operations.
  • Collaborated with customers to align packing processes with individual desires and specifications.
  • Managed coordination of return processes for defective items to vendors to uphold inventory accuracy and foster supplier partnerships.
  • Monitored packaging supply levels and proactively placed orders to support continuous operational flow.
  • Enhanced product visibility through effective stocking of designated items on shelves and displays to support sales initiatives.
  • Administered inventory management processes to maintain accurate order totals and comprehensive records.
  • Coordinated merchandise movement to sales floor to enhance product availability and support sales operations.
  • Supervised stock intake processes to maintain accurate inventory records and streamline operations.
  • Conducted training sessions and provided guidance to new staff to ensure precise collection of census data.
  • Executed thorough asset management strategies aimed at minimizing loss and enhancing overall security.
  • Partnered with stock manager to improve inventory quality, ensuring minimal defects during storage and shipping processes.
  • Managed unboxing waste disposal, focusing on cardboard and plastic ties to enhance operational efficiency.
  • Directed initiatives to analyze and monitor slow-moving inventory. Developed and implemented promotional strategies to drive sales growth. Oversaw inventory management processes to optimize operational efficiency.
  • Engaged with merchandising team to formulate and implement pricing strategies designed to optimize profit margins.
  • Employed inventory management software to assess merchandise needs and systematically arranged items on skids to enhance shelving efficiency.
  • Revised merchandise pricing framework to reflect new value propositions and enhance promotional offerings.
  • Developed and enforced comprehensive organizational protocols to improve overall service excellence.
  • Performed comprehensive inventory data analysis and reporting to inform management's optimization of pricing and marketing initiatives.
  • Managed quality assurance processes to ensure early detection of production deficiencies.
  • Elevated customer satisfaction by greeting patrons and assisting them in locating requested products.
  • Employed appropriate box dimensions to safeguard products through careful packing, minimizing risk of damage throughout transportation.
  • Leveraged insights from sales trends and customer preferences to inform and enhance inventory development strategies.
  • Delivered clear and concise store policy details to patrons at checkout to support customer satisfaction.
  • Calculated and analyzed client fees for legal and accounting services to ensure accurate billing and transparency.
  • Executed systematic shelf organization and replenishment to improve product visibility and accessibility.
  • Assigned identification tags and labels to stock to facilitate efficient inventory management.
  • Created in-depth assessments of cost factors to improve operational efficiency and budget oversight.
  • Monitored and documented safety concerns regarding package components to ensure adherence to safety regulations.
  • Oversaw team performance and refined operational workflows to support efficiency in a high-volume warehouse setting.
  • Facilitated organized container pre-assembly to support packing associates in achieving operational efficiency.
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  • Streamlined inventory management to facilitate effective stock rotation, optimize new order placements, and ensure thorough shipping inspections.
  • Revised labels and signage to implement pricing adjustments, enhancing visibility for short-term promotions and final clearance items.
  • Directed inventory cycle counting to uphold precise records, supporting efficient operations and minimizing discrepancies.
  • Designed and introduced a scheduling system aimed at optimizing data entry processes and boosting operational productivity.
  • Formulated and coordinated project timelines and schedules to facilitate timely execution of installations.
  • Managed and coordinated task oversight and staff assignments to facilitate successful project delivery on schedule and within financial limits.
  • Updated manuals to enhance clarity and accuracy in accordance with recent regulatory changes.
  • Facilitated interviews to ensure adherence to established compliance standards and confidentiality regulations.
  • Directed inventory optimization efforts through strategic supplier sourcing, ensuring alignment with space requirements and pricing dynamics.
  • Developed and implemented strategic plan-o-grams and layouts to enhance product visibility and drive sales.
  • Executed inventory evaluations and supply audits to support purchasing strategies and minimize shrinkage.
  • Monitored inventory levels to facilitate effective purchasing decisions and maintain optimal stock availability.

Medical Assistant/Receptionist/Billing/Coding

The Guidance Center Inc
Leavenworth, KS
07.2017 - 06.2023
  • Facilitated patient examinations and treatment procedures to enhance quality of care.
  • Facilitated efficient patient scheduling and ensured accurate management of electronic health records to enhance operational workflow.
  • Provided comprehensive education to patients regarding medication instructions and necessary follow-up care to enhance health outcomes.
  • Ensured maintenance of cleanliness and organization in clinical settings to promote a safe atmosphere.
  • Developed and delivered comprehensive training programs to enhance staff proficiency in operational procedures and patient care standards.
  • Executed strategic process enhancements aimed at improving patient flow and decreasing wait times.
  • Monitored and assessed inventory levels of medical supplies to maintain operational efficiency.
  • Engaged with diverse healthcare professionals to create and enhance patient care plans aimed at improving health outcomes.
  • Gathered comprehensive client medical history to ensure accurate assessment of medication, symptoms, and allergies.
  • Streamlined medical records management processes to enhance accessibility and efficiency of patient information.
  • Established rapport with patients by employing effective communication strategies to reinforce clinic's dedication to quality care.
  • Enhanced patient care quality through meticulous documentation of medical histories, vital signs, and medications.
  • Elevated patient satisfaction by ensuring compassionate care and addressing needs promptly during each visit.
  • Organized patient referral processes to specialists, supporting comprehensive care management plans.
  • Streamlined appointment scheduling and maintained comprehensive medical records to improve patient satisfaction.
  • Optimized scheduling systems to ensure maximum physician accessibility for patient appointments.
  • Facilitated efficient insurance claims processing to enhance customer experience by promptly verifying coverage and securing necessary pre-authorizations.
  • Enhanced operational efficiency through effective inventory control, timely supply procurement, and systematic storage arrangement.
  • Contributed to the creation of clinic policies and procedures to uphold compliance with industry standards.
  • Provided critical support during emergencies by delivering first aid treatments in accordance with physician guidance until further help was available.
  • Engaged with diverse healthcare professionals to ensure seamless coordination of patient care services.
  • Enhanced patient care efficiency by integrating electronic health records into clinical operations.
  • Enhanced patient well-being through compassionate care and proactive resolution of concerns.
  • Supported clinic operations by implementing and following strict sanitation protocols to uphold a safe environment.
  • Coordinated regular staff meetings to improve team communication and ensure alignment on patient care protocols.
  • Enhanced patient outcomes by delivering detailed discharge instructions and tailored follow-up care recommendations.
  • Managed appointment schedules and minimized wait times to improve overall patient experience.
  • Supported billing and coding operations, maintaining precision in insurance claims and patient invoicing.
  • Performed laboratory tests to support accurate diagnosis and effective treatment of medical conditions.
  • Enhanced patient satisfaction through warm greetings and clear navigational assistance within clinic environment.
  • Revamped patient check-in process to alleviate administrative demands on medical personnel and improve overall workflow.
  • Enhanced organizational efficiency through the establishment of a digital filing system for patient records.
  • Facilitated patient follow-up communications to ensure treatment adherence and provide support.
  • Responded to telephone inquiries to facilitate communication and direct calls to appropriate staff members.
  • Conducted thorough intake assessments by obtaining and recording patient medical history, vital signs, and presenting complaints.
  • Developed and delivered comprehensive training sessions to ensure new staff adherence to procedures and policies.
  • Maintained current tracking documentation by regularly updating inventory expiration and vaccine logs.
  • Coordinated efforts with medical and administrative teams to enhance patient experience through an engaging and compassionate atmosphere.
  • Facilitated improvement in patient outcomes by providing comprehensive education and advice on treatment and care strategies.
  • Engaged with patients to resolve inquiries related to appointment scheduling and billing concerns.
  • Implemented strategic improvements to streamline processes and elevate operational efficiency.
  • Directed front desk activities to enhance visitor experience and streamline appointment management.
  • Operated multi-line phone system to ensure accurate call routing and enhance communication flow.
  • Ensured accuracy of electronic records for client appointments and inquiries to enhance operational efficiency.
  • Conducted training sessions for new reception staff to uphold high customer service standards.
  • Streamlined interactions between clients and counselors, enhancing overall service effectiveness.
  • Established a new filing system to streamline office procedures and facilitate quicker access to documents.
  • Fostered positive client interactions to enhance satisfaction and address challenges effectively.
  • Streamlined administrative processes through meticulous report preparation and effective correspondence management for the team.
  • Provided friendly and knowledgeable assistance to incoming visitors and customers, enhancing overall experience.
  • Managed appointment confirmations and communicated effectively with clients to ensure updated records.
  • Facilitated efficient communication by promptly answering phone inquiries and routing calls to designated departments.
  • Ensured reception area remained tidy and presentable to foster positive first impressions for guests.
  • Managed resolution of customer problems and complaints to support service excellence.
  • Oversaw cash handling and record-keeping to support accurate financial reporting.
  • Enhanced operational efficiency at front desk through effective management of phone communications, email correspondence, and client interactions.
  • Managed incoming calls to deliver timely responses to information requests.
  • Managed reception area organization and material updates to enhance visitor experience and satisfaction.
  • Facilitated communication by answering central telephone system and routing calls to appropriate departments.
  • Facilitated streamlined operations through proficient management of clerical duties such as data entry, photocopying, scanning, and faxing documents.
  • Engaged with clients through various channels, including email, telephone, and postal mail, to ensure effective correspondence.
  • Executed numerous tasks concurrently, ensuring timely completion despite challenging deadlines.
  • Safeguarded sensitive information to uphold strict confidentiality protocols and protect organizational integrity.
  • Executed task management strategies to ensure timely completion of all assignments.
  • Enhanced customer satisfaction through timely response to inquiries and provision of accurate information to support client needs.
  • Ensured confidentiality of sensitive client and company information to uphold trust and integrity.
  • Provided essential administrative assistance to staff members to ensure efficient operations through effective correspondence management, document organization, and inventory control of office supplies.
  • Provided essential clerical assistance to enhance operational efficiency by managing document copying, faxing, and filing tasks.
  • Developed and maintained positive client relationships to enhance satisfaction and loyalty.
  • Coordinated client onboarding activities and managed documentation to streamline administrative procedures.
  • Maintained accurate visitor logs to enhance security protocols and ensure authorized access.
  • Revamped scheduling processes to minimize wait times and improve overall client experience.
  • Organized and executed office events and meetings to enhance team collaboration and productivity.
  • Ensured safety protocols by managing visitor access and distributing security badges.
  • Strengthened data privacy protocols to safeguard sensitive information and ensure regulatory adherence.
  • Streamlined front desk processes by overseeing incoming call management to ensure timely and efficient customer support.
  • Delivered exceptional customer service by efficiently resolving complaints and inquiries to foster positive experiences.
  • Enhanced interdepartmental communication by efficiently directing messages to appropriate teams.
  • Executed streamlined filing and data entry tasks to bolster overall operational effectiveness.
  • Enhanced operational efficiency by overseeing appointment scheduling and maintaining accurate client databases.
  • Enhanced vendor partnerships by maintaining regular communication and ensuring timely service delivery.
  • Assisted in recruitment efforts to enhance talent acquisition by coordinating interview schedules and maintaining candidate records.
  • Fostered positive visitor experiences through friendly greetings and timely responses to needs.
  • Facilitated operational efficiency by providing timely ad-hoc assistance to various departments during high-demand times.
  • Coordinated logistics and activities for events, enhancing operational efficiency and effectiveness.
  • Ensured a tidy and inviting reception environment to foster positive first impressions for guests.
  • Enhanced operational efficiency through effective management of office supply inventory and proactive reordering processes.
  • Ensured precise record-keeping by diligently maintaining logs and documentation to support operational integrity.
  • Implemented an efficient check-in system to enhance visitor experience and satisfaction.
  • Refined invoice processing procedures to facilitate prompt payments and maintain efficient financial operations.
  • Enhanced internal communication by creating and disseminating memos and emails to relevant stakeholders.
  • Enhanced operational efficiency through the introduction of optimized document management and organizational strategies.
  • Enhanced visitor satisfaction through proactive information sharing and tailored support.
  • Facilitated staff meetings and distributed relevant information to foster team morale and improve operational efficiency.
  • Facilitated customer interactions through friendly greetings. Responded to inquiries effectively. Assessed visitor needs and directed to relevant departments.
  • Managed and optimized information organization in computer databases to enhance data accessibility.
  • Operated multi-line telephone system to facilitate effective communication and ensure prompt call routing.
  • Ensured timely distribution of incoming mail and messages to designated team members to support communication efficiency.
  • Managed independent assignments to ensure quality outcomes through effective decision-making and analytical reasoning.
  • Streamlined mail sorting and distribution processes to enhance interdepartmental communication.
  • Coordinated communication flow by collecting and distributing messages to team members and managers, ensuring high standards of customer service.
  • Facilitated payment collection and transaction processing to ensure financial accuracy and compliance.
  • Provided comprehensive administrative assistance to internal teams, fostering increased productivity and streamlined workflows.
  • Facilitated scheduling of office meetings and client appointments to enhance team collaboration.
  • Coordinated package delivery operations, ensuring timely completion of vendor requests and tracking of missing items.
  • Coordinated employee availability with customer schedules to maintain optimal load levels for appointments.
  • Coordinated interactions with vendors, contractors, and professional services personnel to ensure clear communication of instructions and efficient order fulfillment.
  • Aggregated data from various files and conducted research to address information inquiries.
  • Supported office staff in developing comprehensive reports and presentations to ensure effective information delivery.
  • Implemented visitor verification protocols to maintain security and facilitate access for authorized individuals.
  • Maintained accurate records in software spreadsheets to facilitate data analysis and reporting.

Call Center/ Sales Specialist / Retail Management

Sprint
Leavenworth, KS
08.2010 - 07.2017
  • Executed strategic sales and service meetings to enhance customer satisfaction and achieve monthly objectives.
  • Provided expert guidance to customers during purchasing processes, enhancing product understanding and satisfaction.
  • Enhanced client retention and repeat business by implementing tailored follow-up communications.
  • Conducted analysis of market trends and customer insights to optimize product offerings and elevate market competitiveness.
  • Coordinated efforts with cross-functional teams to align sales strategies with marketing initiatives for improved operational efficiency.
  • Facilitated training programs for junior sales staff to cultivate skills and improve overall team performance.
  • Made calls many times every day for customer service, support, and customer issues.
  • Executed CRM system implementation to streamline sales operations, facilitating improved lead tracking and customer engagement.
  • Analyzed sales performance metrics to identify enhancement opportunities and refine strategies.
  • Developed and maintained strong client relationships to ensure high satisfaction and foster loyalty through outstanding service.
  • Conducted comprehensive quarterly business reviews with stakeholders to communicate sales performance and propose strategies for future growth.
  • Established rapport with customers and analyzed requirements to enhance product offerings and drive upselling opportunities.
  • Educated customers on product features and advantages to enhance decision-making for personalized solutions.
  • Established and maintained strong client relationships to enhance satisfaction and loyalty through proactive communication and resolution of issues.
  • Ensured high-quality service to enhance customer satisfaction and loyalty.
  • Engaged with customers after sales completion to ensure satisfaction and troubleshoot any technical or service-related concerns.
  • Elevated customer satisfaction by offering in-depth product insights and customized suggestions to meet individual needs.
  • Facilitated continuous client support to enhance satisfaction and promote loyalty.
  • Directed sales pipeline activities, focusing on task prioritization to optimize revenue opportunities.
  • Surpassed monthly quotas to drive revenue growth and enhance market presence.
  • Utilized CRM systems to monitor client interactions, improving follow-up efficiency and effectiveness.
  • Highlighted product functionalities to enhance customer understanding and satisfaction while addressing concerns.
  • Developed and submitted comprehensive paperwork to ensure successful sales transactions.
  • Adapted product offerings to meet unique customer requirements, enhancing satisfaction and loyalty.
  • Formulated and executed strategic sales plans to enhance overall revenue performance.
  • Crafted and delivered engaging sales presentations aimed at demonstrating product and service benefits to potential customers.
  • Partnered with diverse teams to ensure delivery of solutions tailored to client needs.
  • Engaged in continuous learning by attending workshops and seminars, applying new industry knowledge to enhance daily activities.
  • Developed and implemented lead generation initiatives to enhance market reach and attract new customers.
  • Designed and presented customized proposals to high-value prospects to drive successful deal closures.
  • Guided junior sales team members in implementing best practices to foster professional development and achieve team objectives.
  • Facilitated customer engagement by providing expert assistance and guidance during all stages of the shopping process.
  • Established strong customer relationships by demonstrating persuasive skills and maintaining a professional demeanor.
  • Facilitated increased sales by managing full sales cycle, from initial lead engagement to successful closure.
  • Achieved and consistently exceeded company-defined sales targets to drive revenue growth.
  • Informed customers about current promotions to drive sales growth and improve customer engagement.
  • Fostered strong connections with industry professionals to enhance collaboration and support business objectives.
  • Enhanced customer engagement and satisfaction by providing expert product knowledge and personalized solutions to address specific needs.
  • Developed and delivered comprehensive training programs for new hires to enhance customer service skills, ensure accurate money handling, and promote effective organizational techniques.
  • Established and nurtured connections with customers and community to enhance long-term business success.
  • Identified and recommended products based on customer requirements, specifications, and compliance regulations.
  • Enhanced customer loyalty and expanded client base by delivering effective communication and timely support.
  • Collaborated with team members to drive progress towards objectives in a high-pressure setting.
  • Partnered with sales team to drive performance, ensuring consistent attainment of individual sales goals.
  • Oversaw daily operations and strategic decisions to enhance workflow efficiency in a self-directed setting.
  • Documented daily activities meticulously to ensure accurate customer data management.
  • Executed strategies for event marketing to boost sales performance and strengthen brand presence.
  • Developed strategies to meet and exceed defined sales objectives, driving revenue growth.
  • Developed and sustained a varied client portfolio to support organizational growth.
  • Identified and pursued potential business leads via cold calling, networking, and targeted database outreach to drive growth.
  • Engaged with management to analyze customer insights and recommend strategic adjustments for emerging trends.
  • Conducted negotiations to establish favorable pricing and terms for sales and service agreements.
  • Conducted meetings with current customers to evaluate service effectiveness and explore potential for sales growth.
  • Maintained up-to-date knowledge of company products and market developments to enhance competitive positioning.
  • Maintained a consistent professional appearance to reinforce brand identity and values.
  • Facilitated customer interactions by assisting with merchandise selection, accessory recommendations, and purchase completion.
  • Updated and organized customer database to enhance data integrity and accessibility.
  • Managed service monitoring after sale to ensure customer satisfaction and address issues swiftly.
  • Led monthly sales meetings to drive strategic initiatives and improve team performance. Facilitated quarterly sales training programs to elevate team capabilities and align with organizational goals.
  • Facilitated customer meetings to assess requirements and deliver tailored solutions that drive sales.
  • Created visually appealing advertising brochures to enhance vendor marketing efforts.
  • Collaborated with businesses to deliver precise product and service information, supporting operational efficiency.
  • Managed customer grievances and facilitated negotiations to achieve mutually beneficial resolutions.
  • Conducted ongoing research on marketplace changes to enhance competitive positioning.
  • Curated a comprehensive sales portfolio to enhance market presence and client engagement.

Business Development Specialist / Sales Manager

Danny Zeck Ford
Leavenworth, KS
10.2006 - 09.2010
  • Directed sales pipeline activities to enhance customer engagement and satisfaction.
  • Conducted extensive cold calling and networking efforts to expand client base.
  • Obtained first city resources sales certification to enhance sales and business management expertise.
  • Established and nurtured strategic alliances aimed at enhancing market presence and fostering customer interaction.
  • Performed in-depth analysis of competitors to identify emerging trends and strategic opportunities in automotive industry.
  • Developed strategic marketing campaigns in collaboration with sales team to enhance lead generation efforts.
  • Executed CRM system integration to optimize follow-up processes and strengthen client relationships.
  • Conducted comprehensive training for new hires to enhance proficiency in business development techniques and tools.
  • Established key performance indicators to enhance tracking of business initiatives and improve outcomes.
  • Facilitated strategic partnerships across departments to ensure alignment of business objectives with operational goals.
  • Reviewed and interpreted customer feedback to improve service offerings and foster enhanced client satisfaction.
  • Executed strategic market research and analysis to uncover and pursue new business opportunities, enhancing client base.
  • Leveraged Salesforce to streamline portfolio management and enhance lead generation efforts.
  • Identified client needs and presented tailored solutions to enhance account acquisition.
  • Developed strategic relationships with key stakeholders to drive mutual success and foster collaboration.
  • Refined prospecting strategies to bolster lead generation efforts, supporting sales team objectives.
  • Designed and executed comprehensive sales strategies aimed at maximizing company revenue and profitability.
  • Developed detailed action plans to improve sales management processes and support sustainable business growth.
  • Organized and led meetings with clients to enhance collaboration and strengthen partnerships.
  • Conducted thorough assessments of current systems to identify areas for improvement and recommend strategic enhancements.
  • Mentored junior team members by sharing expertise in business development strategies to foster skill development.
  • Orchestrated collaboration among internal teams to ensure effective and efficient launch of new products and services.
  • Executed performance evaluations to pinpoint development opportunities and establish strategies for achieving targeted outcomes.
  • Promoted an environment of ongoing enhancement through active team engagement and integration of feedback into operational practices.
  • Increased customer base through needs assessment and delivery of client-centered products.
  • Directed financial resources to enhance marketing effectiveness while reducing extraneous costs.
  • Streamlined sales funnel processes to elevate conversion rates and support customer acquisition initiatives.
  • Facilitated collaboration among departments to ensure cohesive progress towards shared objectives.
  • Executed strategic negotiations with vendors and clients to establish favorable contract terms while fostering robust relationships.
  • Established and expanded business pipeline to enhance client acquisition efforts.
  • Evaluated client feedback and proposed actionable changes to enhance service delivery.
  • Assessed and verified invoices, payment requests, and expense reimbursements to ensure proper financial management before approval.
  • Interacted with customers to strengthen business connections and foster loyalty.
  • Acquired in-depth knowledge of company offerings to effectively address customer requirements.
  • Validated that deliverables met agreed-upon service levels to enhance client satisfaction.
  • Facilitated customer support by managing diverse needs concurrently, ensuring timely and efficient service delivery.
  • Cultivated customer relationships in a non-commissioned environment to provide comprehensive product insights and support.
  • Developed and executed innovative sales strategies and marketing plans to enhance business growth efforts.
  • Enhanced customer satisfaction through effective utilization of omnichannel services.
  • Conducted negotiations and secured sales contracts to enhance client relationships and drive business growth.
  • Coordinated focus groups aimed at crafting effective marketing strategies for product offerings.
  • Established and nurtured relationships with leading international corporations to effectively convey product line offerings.
  • Facilitated the opening of multiple new accounts to drive business growth and exceed performance objectives.
  • Drove bottom-line profitability through strategic growth of customer base and effective upselling initiatives.
  • Executed strategies for event marketing to boost sales performance and strengthen brand presence.
  • Documented daily activities to enhance customer relationship management and operational efficiency.
  • Enhanced customer loyalty and expanded client base by delivering effective communication and timely support.
  • Conducted cold calls, networked, and marketed to identify new business opportunities, supporting company growth objectives.
  • Maintained a consistent professional appearance to reinforce brand identity.
  • Fostered strong connections with industry professionals to enhance collaboration and support business objectives.
  • Facilitated customer meetings to assess requirements and deliver tailored solutions that drive sales.
  • Developed and sustained a varied client portfolio to support organizational growth.
  • Oversaw daily operations and strategic decisions to enhance workflow efficiency in a self-directed setting.
  • Facilitated sales growth by managing full sales cycle, from initial lead engagement to successful closure.
  • Developed and delivered comprehensive training programs for new hires to enhance customer service skills, ensure accurate money handling, and promote effective organizational techniques.
  • Engaged with management to analyze customer insights and recommend strategic adjustments for emerging trends.
  • Managed customer grievances and facilitated negotiations to achieve mutually beneficial resolutions.
  • Managed service monitoring after sale to ensure customer satisfaction and address issues swiftly.
  • Established strong customer relationships by consistently demonstrating professionalism and effective persuasion skills.
  • Conducted ongoing research on marketplace changes to enhance competitive positioning.
  • Conducted meetings with current customers to evaluate service effectiveness and explore avenues for sales growth.
  • Fostered connections with customers and community to enhance brand loyalty and support long-term business objectives.
  • Partnered with sales team to drive performance, ensuring consistent attainment of individual sales goals.
  • Updated and organized customer database to enhance data integrity and accessibility.
  • Collaborated with businesses to deliver precise product and service information, supporting operational efficiency.
  • Facilitated customer satisfaction by providing expert assistance at every stage of the shopping and purchasing process.
  • Identified and recommended products based on customer requirements, specifications, and compliance with applicable regulations.
  • Enhanced customer engagement and satisfaction by providing expert product knowledge and personalized solutions to meet diverse needs.
  • Drove revenue growth by consistently achieving and exceeding company-defined sales targets.
  • Conducted negotiations to establish favorable pricing and terms for sales and service agreements.
  • Facilitated monthly sales meetings to align team strategies and goals. Led quarterly sales trainings to elevate team performance and product expertise.
  • Collaborated with team members to drive progress towards objectives in a high-energy setting.
  • Curated a comprehensive sales portfolio to enhance market presence and client engagement.
  • Developed strategies to meet and exceed defined sales objectives, driving revenue growth.
  • Informed customers about current promotions to drive sales growth and improve customer engagement.
  • Facilitated customer experience by assisting with merchandise selection, accessory recommendations, and purchase completion.
  • Maintained up-to-date knowledge of company products and market developments to enhance competitive positioning.
  • Created visually appealing advertising brochures to enhance vendor marketing efforts.
  • Implemented strategic initiatives and monitored performance metrics to drive sales team success beyond monthly goals.
  • Created comprehensive training initiatives aimed at improving staff expertise in product knowledge and enhancing customer service interactions.
  • Developed and integrated CRM system to optimize data tracking and improve customer engagement.
  • Conducted comprehensive analysis of market trends to enhance sales strategies and capitalize on emerging opportunities.
  • Nurtured strong connections with clients to drive customer loyalty and referral opportunities.
  • Organized and managed promotional events aimed at increasing brand awareness and driving sales within the community.
  • Conducted performance evaluations to provide actionable feedback and strategic guidance for team improvement.
  • Directed inventory control processes to maintain stock levels while minimizing unnecessary expenditures.
  • Addressed customer relations challenges to facilitate swift resolutions and maintain high levels of client satisfaction.
  • Formulated and executed targeted sales strategies to enhance revenue generation.
  • Fostered client loyalty through superior customer service and regular follow-ups to enhance relationship longevity.
  • Fostered team success by implementing motivational coaching strategies and performance-based reward systems.
  • Coordinated sales meetings to assess performance, share effective strategies, and define realistic goals for sustained success.
  • Developed and expanded customer base by recognizing needs and providing suitable services to enhance satisfaction.
  • Developed and implemented strategic plans to enhance relationships with key accounts, fostering customer loyalty.
  • Executed persistent sales strategies to consistently meet or exceed quarterly revenue goals.
  • Executed strategic negotiations with vendors and suppliers to enhance company profitability through favorable contract terms.
  • Resolved potential client objections through proactive communication and customized solutions aligned with individual needs.
  • Enhanced product knowledge to provide tailored solutions that address unique client needs.
  • Delivered comprehensive training and mentorship programs for junior sales staff, promoting career advancement.
  • Conducted comprehensive analysis of market trends to identify and capitalize on profitable territories.
  • Participated in industry events and conventions to articulate potential sales opportunities and foster client relationships.
  • Implemented CRM solutions to improve communication and collaboration within the team regarding lead management.
  • Spearheaded efforts to attract and recruit high-caliber candidates for sales team to foster a high-performing work environment.
  • Assessed competitor products and services to inform strategic adjustments in sales approaches.
  • Facilitated development of targeted promotional campaigns with marketing teams to enhance customer engagement and drive sales growth.
  • Developed personalized client interactions to strengthen relationships and improve retention.
  • Cultivated a positive team environment through strategic organization of team-building activities and promotion of transparent communication.
  • Implemented a metrics-driven sales culture to ensure clear performance indicators and facilitate regular progress assessments.
  • Facilitated improved financial efficiency by renegotiating terms with suppliers and vendors.
  • Cultivated collaborative relationships with aligned businesses to drive synergy and expand customer base.
  • Promoted an environment of ongoing enhancement through soliciting feedback and integrating industry best practices into sales operations.
  • Executed strategies to enhance market share through exploration of new market opportunities.
  • Drove regional sales expansion through strategic marketing initiatives and the development of essential partnerships.
  • Developed and delivered targeted training programs aimed at improving team proficiency in product knowledge and sales strategies.
  • Achieved consistent sales target exceedance through meticulous strategic planning and effective execution of sales initiatives.
  • Orchestrated new product launches to align with market demands, guiding development team based on customer insights.
  • Revamped sales workflows to improve operational efficiency by integrating advanced CRM solutions and technologies.
  • Designed and implemented competitive analysis framework to enhance sales tactics and strategic initiatives.
  • Introduced sales automation tools and streamlined administrative tasks to drive efficiency and support sales team performance.
  • Utilized data analytics to refine sales forecasting accuracy, enabling proactive adjustments to sales strategies.
  • Implemented strategies for sales funnel management aimed at enhancing lead generation and improving conversion rates.
  • Cultivated relationships with key stakeholders to secure lucrative contracts, enhancing business growth through effective negotiation strategies.
  • Collaborated with marketing departments to design and execute promotional campaigns aimed at enhancing brand visibility.
  • Developed and implemented customer relationship management strategy aimed at fostering client satisfaction and loyalty.
  • Drove adoption of sustainable practices within sales operations to enhance environmental responsibility and industry recognition.
  • Performed in-depth analysis of market dynamics to identify potential growth opportunities and evolving trends.
  • Developed and maintained partnerships with customers and community to enhance long-term business success.
  • Drove achievement of sales goals and service targets by fostering and establishing new customer connections.
  • Achieved sales targets and drove profitability through comprehensive business planning and effective sales strategies.
  • Managed problem resolution for high-profile clients to enhance customer loyalty and retention.
  • Designed and executed effective systems and procedures aimed at enhancing sales performance.
  • Engaged with upper management to strategize and implement enhancements aimed at exceeding team performance goals.
  • Planned and coordinated promotional events while building relationships within the community to enhance sales volume.
  • Conducted individual sessions with sales team members to uncover obstacles in the sales process and provide strategic solutions.
  • Directed account strategies to enhance client retention and increase market presence.
  • Presented product demonstrations to highlight benefits and encourage customer engagement.
  • Executed recruitment and selection of employees, implementing a mentoring program to foster positive feedback and workplace engagement.
  • Analyzed and compiled data to formulate actionable approaches aimed at boosting sales and overall performance.
  • Conducted product training demonstrations to boost consumer awareness and support branding and acquisition efforts, aiming to increase revenue.
  • Crafted persuasive sales presentations for clients to demonstrate product effectiveness and reliability.
  • Enhanced revenue generation by implementing targeted marketing and sales strategies to build effective pipelines.
  • Directed customer engagement strategies to enhance operational efficiency and support revenue generation.
  • Crafted persuasive sales presentations to effectively convey product quality and competitive market analysis.
  • Developed and implemented coaching strategies for top sales and account management talent to cultivate future leaders and drive company growth.
  • Coordinated efforts among sales, marketing, and management teams to achieve common objectives.
  • Facilitated attainment of key performance indicators for regional team and individual contributors by fostering teamwork and prioritizing customer satisfaction.
  • Maximized profitability by optimizing product turnover and effectively managing budgetary constraints.
  • Led initiatives to analyze pricing strategies and optimize marketing approaches. Oversaw the expansion of distribution channels to drive sales growth.
  • Implemented financial controls and operational strategies to optimize expenses while identifying growth opportunities.
  • Aligned organizational goals with customer needs to elevate satisfaction levels by streamlining contact management processes.
  • Implemented practical networking techniques to enhance business operations.
  • Enhanced sales volume and diversified product line to penetrate new retail markets, including warehouse clubs and natural food chains.
  • Developed and presented tailored recommendations to long-term accounts, aimed at increasing brand visibility and engagement with key demographics.
  • Coordinated efforts with headquarters and national teams to uphold uniform messaging and enhance overall experience.
  • Designed and delivered impactful presentation decks to effectively communicate results and gain stakeholder buy-in.
  • Facilitated alignment between advertising messages and retail incentives to enhance brand coherence.
  • Developed and executed strategies to drive sales through multi-million dollar contract negotiations.

Patient Health Coordinator

KU Medical Center
Kansas City, KS
09.2005 - 06.2010
  • Streamlined scheduling processes to enhance patient flow and operational efficiency in a high-pressure hospital setting.
  • Directed patient care initiatives to optimize service delivery and elevate health outcomes.
  • Created and launched comprehensive health education initiatives aimed at promoting wellness in varied communities.
  • Coordinated efforts with diverse teams to streamline communication processes and elevate patient support services.
  • Conducted comprehensive training sessions to enhance staff understanding of health policies and quality improvement measures.
  • Conducted comprehensive analysis of data trends to inform strategic program improvements and effective resource distribution.
  • Coordinated logistics and scheduling for community outreach initiatives aimed at boosting engagement.
  • Established collaborative relationships with community organizations to broaden health resource offerings for patients.
  • Managed adherence to healthcare regulations, ensuring implementation of best practices for patient safety.
  • Delivered comprehensive assistance to patients and families, ensuring effective navigation of healthcare processes and resolution of emerging issues.
  • Performed comprehensive evaluations of patient requirements to facilitate effective service coordination among healthcare teams.
  • Coordinated interactions among patients, families, and healthcare professionals to ensure smooth transitions across various care levels.
  • Facilitated organization of health fairs and community events aimed at promoting awareness of diverse health issues and available services.
  • Developed and executed a patient-focused approach to care coordination aimed at improving health outcomes.
  • Facilitated effective support systems for patients post-discharge to enhance recovery and reduce readmissions.
  • Developed and executed personalized health education initiatives to enhance patient satisfaction.
  • Implemented preventive healthcare strategies to minimize chronic condition rates in patient populations.
  • Designed and implemented individualized care plans utilizing evidence-based practices to enhance clinical outcomes.
  • Crafted strategies based on data analysis to optimize resource allocation and improve service delivery within healthcare systems.
  • Facilitated development and implementation of care plans aimed at improving patient outcomes in partnership with diverse healthcare professionals.
  • Organized workshops, webinars, and seminars to enhance provider engagement in continuing education.
  • Directed financial planning for health programs to optimize resource allocation and uphold quality of care.
  • Spearheaded initiatives with cross-functional teams to address and rectify identified gaps in care delivery systems.
  • Established collaborative relationships with community organizations to improve access to healthcare resources.
  • Optimized communication channels between healthcare providers to improve treatment coordination.
  • 2. Created a detailed resource directory aimed at facilitating easier access to crucial support services for patients and families.
  • Facilitated mentorship for junior staff members to enhance skills and promote ongoing professional growth.
  • Analyzed program performance using key performance indicators to drive continuous improvement in health coordination strategies.
  • Monitored and enforced compliance with federal health coordination regulations to maintain operational integrity.
  • Led project initiatives aimed at broadening engagement opportunities.
  • Facilitated surgical scheduling to ensure timely procedures, managed pre-certification processes, and confirmed insurance coverage.
  • Engaged with patients to review medical histories, ensuring provision of optimal medical recommendations.
  • Designed comprehensive policies and procedures aimed at optimizing pharmacy operations and compliance.
  • Developed and delivered a healthcare program aimed at enhancing patient satisfaction and medical education.
  • Facilitated recruitment, hiring, and training processes to enhance staff capabilities and ensure continuous professional growth.
  • Conducted monitoring and inspection of staff processes to enhance safety for residents and staff, maintaining compliance with regulatory standards.
  • Created and launched a leadership development coaching program and team management framework aimed at fostering employee advancement.
  • Oversaw training programs for pharmacy interns and newly hired pharmacy technicians to foster professional development. Cultivated a collaborative environment to enhance team performance. Mentored staff to improve service delivery and operational efficiency.
  • Oversaw ordering of pharmacy supplies to ensure optimal stock availability.
  • Facilitated successful contract renewals with clients to enhance revenue streams.
  • Facilitated collaboration with staff physicians and community organizations to enhance quality of patient care.
  • Led the establishment of testing protocols to enhance quality assurance initiatives. Oversaw the formulation of clinic policies and procedures to ensure compliance and operational efficiency. Championed quality assurance efforts to improve patient care standards.
  • Engaged with patients to ensure secure handling of sensitive medical data.
  • Engaged with multidisciplinary teams to enhance patient care quality through detailed care plan development.
  • Performed comprehensive facility inspections to ensure compliance with regulations and enhance safety for all occupants.
  • Created and maintained comprehensive policies and procedures to uphold compliance with HIPAA guidelines and general liability requirements.
  • Formulated customized care strategies alongside hospital personnel and family members to ensure comprehensive support for patients.
  • Worked alongside store manager to ensure seamless execution of daily operations and customer service standards.
  • Performed trash disposal and counter organization to ensure a tidy and hygienic pharmacy environment.

Pharmaceutical Shipper/Packer

C-MOP
Lansing, KS
02.2005 - 10.2006

Executed thorough verification and packing processes for prescription medications to uphold safety standards.

  • Managed inventory levels to optimize storage and reduce costs.
  • Oversaw packaging operations to maintain product integrity during transit.
  • Trained new staff on shipping procedures and safety protocols.
  • Implemented process improvements to enhance workflow efficiency.
  • Monitored compliance with shipping regulations and company policies.
  • Collaborated with logistics teams to streamline order fulfillment processes.
  • Analyzed shipment data to identify trends and improve service quality.
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Assisted in maintaining a safe working environment by following established workplace safety guidelines.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
  • Processed and restocked returns.
  • Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
  • Coordinated storage locations and product movements.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Streamlined warehouse operations with the implementation of effective organization systems for easy product retrieval.
  • Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
  • Improved shipping efficiency by optimizing packing procedures and inventory management.
  • Trained new team members on company shipping processes, enhancing overall department performance.
  • Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
  • Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
  • Managed shipping schedules for increased delivery accuracy and reduced lead times.
  • Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
  • Collaborated with other departments on supply and quality issues.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Conducted research to address shipping errors and packaging mistakes.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Operated packing equipment to ensure timely and accurate product packaging.
  • Maintained organized workstations for efficient workflow and safe operations.
  • Inspected products for quality assurance before packing and shipping.
  • Collaborated with team members to streamline packing processes and reduce delays.
  • Trained new employees on safety protocols and packing procedures.
  • Monitored inventory levels, reporting discrepancies to management for resolution.
  • Implemented improvements in packing techniques, enhancing overall efficiency.
  • Led daily briefings to coordinate tasks and address operational challenges effectively.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
  • Enhanced product safety during transit, utilizing advanced packing materials and techniques.
  • Conducted quality control checks, ensuring all outgoing packages met company standards.
  • Ensured cleanliness and organization of packing area, adhering to safety standards.
  • Reduced packaging time, carefully selecting and using appropriate tools and methods.
  • Adapted to various packing requirements for different products, maintaining high versatility.
  • Supported management in implementing new packing software, enhancing tracking efficiency.
  • Assisted in inventory management tasks, helping to keep accurate track of stock levels.
  • Collaborated with shipping department to optimize order fulfillment, ensuring customer satisfaction.
  • Improved team morale by fostering positive and supportive working environment.
  • Coordinated with suppliers to replenish packing materials, avoiding any delays in order processing.
  • Played key role in peak season by managing increased packing volume, ensuring no backlog.
  • Contributed ideas for process improvements during team meetings, some of which were implemented.
  • Addressed customer inquiries and concerns, resolving issues related to shipments and packaging.
  • Reduced waste by implementing sustainable packing practices, contributing to environmental goals.
  • Ensured timely shipment of products by meticulously organizing and packing orders.
  • Maintained inventory accuracy, conducting regular stock checks and updating records.
  • Improved packing efficiency with streamlined processes, reducing packing time substantially.
  • Trained new packers on proper packing methods, significantly reducing errors and damages.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.
  • Counted items to verify accuracy of orders.
  • Loaded items onto conveyor belts and pallets.
  • Loaded and unloaded items from production line.
  • Sorted and stacked finished items.
  • Re-packaged damaged or incorrectly packaged items.
  • Labeled containers, container tags or products.
  • Sealed containers and packages with glue, tape or other materials.
  • Weighed packaged items to calculate total weight.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Secured items for storage or shipment.
  • Packaged fragile items with cushioning material.
  • Utilized adhesive labels and other materials to package items.
  • Monitored inventory levels to report on shortages or excess.
  • Monitored packaging machinery to make needed adjustments.
  • Adjusted machine settings to accommodate different items and packaging materials.

Education

High School Diploma -

Pleasant Ridge High School
Easton, KS
05.2004

Certificate - Oklahoma

First City Resources
Oklahoma City, OK
10.2007

Skills

Warehouse Operations & Inventory Control

Human Resources

Customer Service & Sales (10 years)

Microsoft Office & Warehouse Systems

Sales and sales team management

Pharmaceutical packing and distribution

Call Center experience

Medical billing and coding

Order Fulfillment & Shipping/Receiving

Remote experience

Certification

  • First City Resources Sales Certification – 2007
  • Driver’s License – Active

Languages

English
Native or Bilingual

Timeline

Order Picker / Ship Dock

Amazon
07.2023 - Current

Medical Assistant/Receptionist/Billing/Coding

The Guidance Center Inc
07.2017 - 06.2023

Call Center/ Sales Specialist / Retail Management

Sprint
08.2010 - 07.2017

Business Development Specialist / Sales Manager

Danny Zeck Ford
10.2006 - 09.2010

Patient Health Coordinator

KU Medical Center
09.2005 - 06.2010

Pharmaceutical Shipper/Packer

C-MOP
02.2005 - 10.2006

High School Diploma -

Pleasant Ridge High School

Certificate - Oklahoma

First City Resources