Mary Phelps
Las Vegas,NV
Summary
Outgoing Licensed Master Haistylist for 30yrs. Specializing in hair care (natural or chemical) and commercial hair and weave installs, braids custom made wigs, hair color and relaxers with unique ability to relate to diverse clinets and close high-dollar sales. Offering superb customer-service proficiency and passion for exceeding sales goals.
Overview
12
12
years of professional experience
Work History
Customer Service Manager
Walmart
01.2013 - 11.2015
- Resolve customer complaints
- Issue/Cash money orders, checks
- Ran the Money Gram Service Station
- Managed 20 cashiers in different departments
- Manage and count down registers and register loans
- Return and exchange items
- Stay current on CBL's
- Managed cashier's schedules
Owner-Master Stylist
Mary B Stylin Hair Studio
04.2015 - 12.2020
- Owner of hair salon
- Certified stylist with Basic One Step Protein Treatment
- Certifed Weavologist
- Certified Colorist
- Manger of two hairstylist (booth rental) pay bills, stock products, make appts
- Provide quality service, in a professional environment, keep my clients happy
- Specialize in hair care, and retail products
- Keep salon clean, have staff meetings, attend continuing education classes
- Developed and/or implemented product- marketing strategies
- Developed advertising campaignes or sales promotion
- First Place Winner of two hair battles in Chattanooga, TN
Salon Manager-Master Stylist
Vegas Style Salon
12.2021 - Current
- Interview, hire, and train hairstylist
- Manage salon staff 6 active hairstylist
- Mentor new hairstylist, promote, and advertise company on Social Media
- Manage inventory and buy salon supplies,products, book appts
- Clean work stations and salon
- Record services provided on cashiers' tickets or receive payment from customers
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit
- Making sure the staff and myself provide great customer service to our clients
- Curl, color, or straighten hair, using special chemical solutions and equipment
- Stay informed of the latest styles and hair care techniques
- Suggest treatments to alleviate hair problems
- Keep salon clean, have staff meetings, attend continuing education classes
- Specialize in hair care, and retail products
Education
Licensed Master Barber -
National School of Hair Design
Chattanooga, TNHigh School Diploma -
Brainerd High School
Chattanooga, TNSkills
- Passionate Hairstylist
- Creative and People Person
- Energetic and Professional
- Customer Service Skills
- Positive Attitude
- Team leader
Educationandlicensing
- National School of Hair Design, Licensed Master Barber, Chattanooga, TN
- Brainerd High School, High School Diploma, Chattanooga, TN
References
Available upon request
Timeline
Salon Manager-Master Stylist
Vegas Style Salon
12.2021 - Current
Owner-Master Stylist
Mary B Stylin Hair Studio
04.2015 - 12.2020
Customer Service Manager
Walmart
01.2013 - 11.2015
Licensed Master Barber -
National School of Hair Design
High School Diploma -
Brainerd High School
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