Mary Price
Summary
Dynamic leader with a proven track record at Village Child, adept in small business operations and excelling in customer relations. Skillfully managed teams to exceed goals, significantly enhancing client satisfaction and loyalty through innovative strategies. Expert in business administration and relationship building, achieving remarkable growth and operational efficiency.
Overview
19
19
years of professional experience
Work History
Owner
Village Child
10.2018 - 12.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Executive Assistant
West Coast Wine Partners
04.2014 - 03.2015
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
Office Manager & Lead Contract Administrator
12.500 Commercial Window Coverings, Inc.
10.2008 - 01.2014
- Reviewed and modified contracts and change orders for accuracy and completion.
- Maintained daily invoicing and billings for multiple projects.
- Completed pay applications, waivers and schedules of value.
- Assisted with preparation of submittal packages.
- Complied General Liability Insurance and Worker's Compensation Insurance certificates for clients as requested.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Monitored incoming contracts and service agreements for correct pricing and information.
Office Manager
Ashcroft & Associates, PC
08.2004 - 01.2014
- Assisted Appraisers with collection and organization of data for client files.
- Input multiple type forms in WinTotal/Total 2013 and data entry.
- Built vendor/client relations and marketing of services.
- Maintained on-line appraisal management profiles.
- Preformed extensive data research and ordering of background information for client files.
- Created and managed client database.
- Researched neighborhood characteristics, subject property background and comparable properties.
- Updated and maintained accounts payable and receivable.
- Managed Appraiser payroll and collections.
Education
High School Diploma -
Molalla High School
Molalla, OR06.2004
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff Management
- Business Administration
- Records Organization and Management
Timeline
Owner
Village Child
10.2018 - 12.2023
Executive Assistant
West Coast Wine Partners
04.2014 - 03.2015
Office Manager & Lead Contract Administrator
12.500 Commercial Window Coverings, Inc.
10.2008 - 01.2014
Office Manager
Ashcroft & Associates, PC
08.2004 - 01.2014
High School Diploma -
Molalla High School