Mary Rangel
Wink,TX
Summary
Proven utility and retail professional with a track record of enhancing customer satisfaction at Wink City Hall through exceptional service and efficient problem resolution. Skilled in cash management and organizational proficiency, adept at multitasking and maintaining confidentiality. Achieved significant improvements in customer service metrics.
Developed strong organizational and multitasking skills in fast-paced retail environment, seeking to transition into new field. Demonstrated ability to manage inventory and deliver exceptional customer service. Focused on leveraging these transferrable skills to make meaningful impact in new and challenging role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Utility Clerk
Wink City Hall
05.2024 - 12.2024
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Answered phones, faxes and emails regarding official city utility services.
- Prepared and processed service forms to start and stop utility services.
Convenience Store Clerk
Tawny Rodriguez
07.2023 - 05.2024
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Education
High School Diploma -
Eastlake High School
El Paso, TX06.2017
Skills
- Organizational proficiency
- Cash handling expertise
- Stocking and replenishment
- Merchandising strategies
- Basic math
- Cash handling
- Cash management
- Filing systems
- Document management
- Mail handling
- Telephone etiquette
- File maintenance
- Proofreading
- Confidentiality
- Customer service
- Multitasking
Certification
Cosmetology License
Languages
English
Native or Bilingual
Timeline
Utility Clerk
Wink City Hall
05.2024 - 12.2024
Convenience Store Clerk
Tawny Rodriguez
07.2023 - 05.2024
Cosmetology License
High School Diploma -
Eastlake High School
Similar Profiles
JAVONNA YOUNGJAVONNA YOUNG
Executive Administrative Assistant at City Of Savannah City HallExecutive Administrative Assistant at City Of Savannah City Hall
Chelsea LandaverdeChelsea Landaverde
Human Resource Intern at City Hall of Union CityHuman Resource Intern at City Hall of Union City
Tami R. HarrelTami R. Harrel
Accounts Payable & Purchasing Clerk at City Of Winnfield - City HallAccounts Payable & Purchasing Clerk at City Of Winnfield - City Hall