Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mary Reyna

Accounting
Colorado Springs,CO

Summary

Versatile and results-driven professional with a proven track record at The Arc Thrift Store, adept in customer service and point-of-sale system operation. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic, empathy, and reliability. Skilled in accounts reconciliation, significantly improving financial accuracy.

Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards. Experienced with managing both accounts payable and receivable efficiently. Utilizes strong organizational skills to streamline financial processes and ensure timely payments. Track record of accurate reporting and effective vendor communications.

Overview

30
30
years of professional experience

Work History

Cashier

The Arc Thrift Store
02.2024 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Ace Hardware
06.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Tax Associate

Your Tax Lady
01.2023 - 03.2023
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
  • Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.

Customer Service Representative

Amcobi
09.2022 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Receptionist Administrator

Brown Veterinary Clinic
03.2022 - 06.2022
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Assistant Store Manager

Alta Convenience Store
12.2019 - 02.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

No Degree - Business Administration And Management

De Anza College
Cupertino, CA
04-1992

No Degree - Mathematics Education

James Lick High School
San Jose, CA
06-1988

Skills

  • Customer service
  • Reliability and punctuality
  • Data entry
  • Accounts Payable
  • Accounts Receivable
  • Billing-Collections-Invoicing-Payroll-Certified Payroll

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier

The Arc Thrift Store
02.2024 - 04.2024

Cashier

Ace Hardware
06.2023 - 09.2023

Tax Associate

Your Tax Lady
01.2023 - 03.2023

Customer Service Representative

Amcobi
09.2022 - 12.2022

Receptionist Administrator

Brown Veterinary Clinic
03.2022 - 06.2022

Assistant Store Manager

Alta Convenience Store
12.2019 - 02.2022

No Degree - Business Administration And Management

De Anza College

No Degree - Mathematics Education

James Lick High School
Mary ReynaAccounting