Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Richardson

Washington,DC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure ramp supervisor position. Ready to help team achieve company goals. Experienced with aircraft ground handling and support. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.

Overview

12
12
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
06.2023 - Current
  • Efficiently operate ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintain clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Responsible for below the wing servicing of the aircraft.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.

Accounts Receivable

TOYOTA CERTIFIED
02.2021 - 04.2023
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Reduced payment disputes by ensuring timely and accurate invoicing, closely monitoring accounts receivable.
  • Improved cash flow management by consistently monitoring accounts receivable and following up on overdue payments.

Event Staff

CONTEMPORARY SERVICES CORPORATION
10.2017 - 05.2019
  • Enforced strict building access protocols by allowing entrance only to authorized personnel, responding to urgent calls and handling routine requests.
  • Maintained control and order over large crowds.

Sales Associate

DICKS SPORTING GOODS
08.2016 - 07.2018
  • Provided customers with thorough information on product care and use.
  • Described merchandise and explained product operation to customers.
  • Placed special orders and called other stores to find desired items.
  • Assessed customer needs and found products suited to budget and preferences.
  • Increased purchase totals by recommending additional items.

Sales Rep

VERIZON WIRELESS
06.2016 - 08.2017
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Key Holder

THE CHILDRENS PLACE
11.2013 - 10.2016
  • Education and Training Provided onsite training.
  • Managed stock demands, employee shift schedules and opening and closing operations.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning.
  • Supervised teams of up to 20 employees and provided leadership and guidance.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Recruited, hired, developed and retained retail talent for the company.

Education

Associate of Arts - Criminal Justice

University of Phoenix
01.2020

High School Diploma - undefined

John F Kennedy High School
Silver Spring, MD
01.2012

Skills

  • Leadership
  • Merchandising
  • Sales
  • Staffing
  • Strategy
  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling

Timeline

Ramp Agent

Piedmont Airlines
06.2023 - Current

Accounts Receivable

TOYOTA CERTIFIED
02.2021 - 04.2023

Event Staff

CONTEMPORARY SERVICES CORPORATION
10.2017 - 05.2019

Sales Associate

DICKS SPORTING GOODS
08.2016 - 07.2018

Sales Rep

VERIZON WIRELESS
06.2016 - 08.2017

Key Holder

THE CHILDRENS PLACE
11.2013 - 10.2016

High School Diploma - undefined

John F Kennedy High School

Associate of Arts - Criminal Justice

University of Phoenix

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Mary Richardson