Mary Ruedebusch
Lake St. Louis,MO
Summary
Detail-oriented professional with a proven track record of managing a busy workload while ensuring timeliness, efficiency, and accuracy. Strong problem-solving abilities along with excellent written and verbal communication skills foster effective relationships with coworkers and vendors. Proficient in independent decision-making and sound judgment, consistently contributing to the success of the team. Poised to embrace new challenges and drive organizational objectives forward with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Payroll Clerk
Francis Howell School District
05.2025 - Current
- Process a wide variety of payroll documents and materials such as timesheets, tax documents, new hires, change of status forms, terminations, extra duty pay, etc.
- Reconcile payroll account balances to maintain accurate records.
- Resolve payroll discrepancies for accuracy.
- Respond to inquiries regarding wages, direct deposits, verification of employment, garnishments, etc.
- Review payroll reports for accuracy.
Assistant Manager
Ascena Retail
07.2021 - 06.2025
- Motivate and train staff, manage inventory, delegate and manage team to bring outstanding results.
- Build relationships with new and repeat customers, establishing an ongoing rapport.
- Generate repeat business through exceptional customer service and respond to customer concerns with friendly and knowledgeable service.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
Accounts Payable Clerk
Francis Howell School District
801 Corporate Centre Drive, O'Fallon, MO 63368
06.2024 - 05.2025
- Match invoices with purchase orders and attach in Skyward for payment processing.
- Review Reimbursement and Mileage reports for accuracy and required documentation. Enter reports into Skyward and upload documents. Create cash requirement reports for the accounting manager. Forward entered reports to accounts payable lead to issue checks.
- Reconcile monthly statements with vendors and staff to ensure timely payments.
- Process and distribute incoming mail, and handle the accounts payable email inbox.
Office Manager
C & J Boat Docks & Lifts, Inc.
Lake St. Louis, MO 63367
08.2016 - 10.2020
- Prepared and presented quotes, invoices, and supply orders, and managed customer accounts.
- Processed new hire applications, health insurance, and payroll.
- Assisted clients over phone, in office visits and through E-mail.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Insurance Broker
J.W. Terrell, Inc.
05.2001 - 12.2002
- Advise clients on risk management, explain policy terms, research policies and products, quote and service policies, and provide professional attentive service.
- Handled numerous outbound and inbound sales/service related calls per week.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Filed claims as necessary, and provided follow up to ensure the customer was being taken care of.
Insurance Broker
Jerome L Howe, Inc.
06.1997 - 05.2001
- Handled extremely busy outbound and inbound sales/service-related calls to qualify individuals interested in purchasing insurance coverage, or make changes to their policies.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Insurance Broker
Shelter Insurance
01.1992 - 06.1997
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Education
Associate of Bus. Admin. Approx. 30 Hrs. -
Columbia College
Columbia, MOHigh School Diploma -
Boonville High School
Boonville, MO01-1990
Skills
- Superior Customer Service
- Excellent Communication
- Attention to Detail
- Effective Leadership and Teamwork
- Understanding Customer Needs
- Problem Solving
- Active Listening and Empathy
- Commitment, Dedication, Superior Work Ethic
Timeline
Payroll Clerk
Francis Howell School District
05.2025 - Current
Accounts Payable Clerk
Francis Howell School District
06.2024 - 05.2025
Assistant Manager
Ascena Retail
07.2021 - 06.2025
Office Manager
C & J Boat Docks & Lifts, Inc.
08.2016 - 10.2020
Insurance Broker
J.W. Terrell, Inc.
05.2001 - 12.2002
Insurance Broker
Jerome L Howe, Inc.
06.1997 - 05.2001
Insurance Broker
Shelter Insurance
01.1992 - 06.1997
Associate of Bus. Admin. Approx. 30 Hrs. -
Columbia College
High School Diploma -
Boonville High School