MARY SEARCY
Conley,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SCRATS
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Updated and maintained database with accurate customer information and timely data entry.
- Seasonal
AP Account Specialist
Best Foot Forward, LLC
05.2024 - 07.2025
- Organized and managed company files efficiently in Dropbox.
- Managed Vender Receipts in QuickBooks.
- Utilized Excel Spreadsheets for invoices, quarterly reports, and records.
- Budgeting and handling expense reports, meeting established daily goals.
- Identifying discrepancies and reconciling vendor reports
- Reviewed accounts receivable aging reports, identifying discrepancies and initiating follow-ups.
- Collaborated with the finance team to reconcile payments and resolve outstanding balances.
AR Billing Specialist
Nexus Chiropractic Clinic, US, GA
02.2011 - 10.2023
- Resolved customer complaints and discrepancies related to billing.
- Processed and entered billing information into the Accounts Receivable system accurately and efficiently.
- Maintained accurate documentation of all activities related to Accounts Receivable.
- Developed relationships with customers to facilitate resolution of disputes or payment issues.
- Maintained an organized filing system for customer documents and records.
Education
Diploma - Medical Billing
Ultimate Medical Academy
Bachelor Of Science (B.S.) - Health Information Management
Herzing University
Skills
- Insurance Claim Billing & Processing
- Payroll and Auditing
- QuickBooks
- IRS Forms and Software
- Data entry
- Critical thinking
- Active listening
- Customer service
Certification
- CNP - Certified Notary Public
Timeline
AP Account Specialist
Best Foot Forward, LLC
05.2024 - 07.2025
AR Billing Specialist
Nexus Chiropractic Clinic, US, GA
02.2011 - 10.2023
Customer Service Representative
SCRATS
Bachelor Of Science (B.S.) - Health Information Management
Herzing University
Diploma - Medical Billing
Ultimate Medical Academy
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