Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Current Position
Affiliations
Timeline
Generic

Mary Shackelford

Trimble,MO

Summary

Dynamic Programming Associate at Mid-Continent Public Library with a proven track record in event coordination and customer service. Expert in statistical analysis and community engagement, successfully organized programs that enhanced patron experience. Adept at technical support and fostering relationships, ensuring seamless operations and impactful service delivery.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Programming Associate

Mid-Continent Public Library
Kansas City, Missouri
01.2000 - Current
  • Delivered exceptional customer service to staff and patrons, improving overall experience.
  • Coordinated event participation and presentations, ensuring seamless scheduling and organization.
  • Maintained accurate statistics on program attendees for reporting purposes.
  • Provided training and troubleshooting support for e-readers, databases, and printing services.
  • Organized Young@Heart event to educate community about free services for seniors.
  • Collaborated with staff to schedule engaging community programs and events.
  • Designed effective displays to promote events and resources.

Bookkeeper

Premier Transmission
Kearney, MO
10.2006 - 06.2007
  • I entered transactions into Quickbooks, paid bills, created documents, paid taxes, payroll, and all other office duties as required.

Librarian Assistant I

Mid-Continent Public Library
09.1999 - 06.2000
  • Access Specialist I provides customer service, create eye catching displays and disburse materials to patrons.
  • Handle patron questions regarding fines, holds, WorldCat, and checking in and out materials.
  • Hosted programs as needed.
  • Created bulletin boards and other displays.

Education

High school diploma - Library and Information Science

Smithville High School
Smithville, MO
01.1985

Skills

  • Information literacy
  • Customer service and support
  • Event coordination and management
  • Statistical analysis
  • Collection development
  • Library instruction
  • Technical support
  • Program organization and delivery
  • Display design and layout
  • Data entry and management
  • Team collaboration
  • Financial oversight
  • Effective communication skills
  • Problem solving and resolution
  • Office administration
  • Attention to detail
  • Time management strategies
  • Community engagement initiatives
  • Project coordination and execution
  • Management support functions
  • Relationship building and networking
  • Customer engagement strategies
  • Record and file management systems
  • Report preparation and analysis
  • Research methodologies
  • Meeting scheduling and facilitation
  • Professionalism and courtesy

Certification

  • Creating and Giving Business Presentations
  • Quickbooks 1 & 2
  • Accounting Fundamentals I & II
  • Becoming an Ally to All

Languages

English

Current Position

Branch Programming and Community Engagement Associate at Mid-Continent Public Library

Affiliations

  • Dementia Friend since 2019
  • Commitment to helping the elderly and underserved.
  • Provide support in community initiatives in Clinton County MO where I live.

Timeline

Bookkeeper

Premier Transmission
10.2006 - 06.2007

Programming Associate

Mid-Continent Public Library
01.2000 - Current

Librarian Assistant I

Mid-Continent Public Library
09.1999 - 06.2000

High school diploma - Library and Information Science

Smithville High School

Similar Profiles

CREATE PROFILE