Mary Simon
Vredenburgh,AL
Summary
Proven leader with a track record of enhancing team productivity and quality at Golden Dragon through effective coaching and mentoring. Skilled in problem-solving and attention to detail, I excel in fast-paced environments, driving team success with a focus on results. Demonstrated ability to boost customer satisfaction and team performance by leveraging complex problem-solving and teamwork skills.
Overview
22
22
years of professional experience
Work History
Team Leader
Golden Dragon
2014.05 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Overnight Stocker
Walmart
2013.08 - 2013.12
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Separator
Vanity Fair Center Cutting
2002.01 - 2007.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Arts - Business Administration
Wallace Community College
Selma, AL05.2000
High School Diploma -
Wilcox Central High School
Camden, AL05.1997
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Coaching and Mentoring
- Complex Problem-Solving
Timeline
Team Leader
Golden Dragon
2014.05 - Current
Overnight Stocker
Walmart
2013.08 - 2013.12
Separator
Vanity Fair Center Cutting
2002.01 - 2007.02
Associate of Arts - Business Administration
Wallace Community College
High School Diploma -
Wilcox Central High School
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