Mary Smart

Prepared and served meals for students and staff. Managed household errands and other essential duties. Assisted teachers in classroom with students as needed.

• Developed diets to meet nutritional requirements for people with special conditions.
• Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.

Prepared and served meals for students and staff.

• Provided education on healthy eating habits, food selection and preparation.
• Operated a variety of machinery and tools safely and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed inventory and supplies to ensure materials were available when needed.
• Maintained updated knowledge through continuing education and advanced training.
• Worked effectively in team environments to make the workplace more productive.
• Completed day-to-day duties accurately and efficiently.
• Operated equipment and machinery according to safety guidelines.
• Recognized by management for providing exceptional customer service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Monitored, coached and developed Customer Service Agents at Inbound/Outbound Call Center, data entry, filing, facilitated monitoring sessions. Supervised 7 QAP's for Medicare Drug Prescription Plan