Simonah Cooper
Columbia,SC
Summary
Results-oriented professional with 8+ years in Customer Service and Relations. Proven ability to work as a leader in any environment and motivate others. Demonstrated commitment to customer service, with the ability to build productive relationships, resolves complex issues, and win customer loyalty. I thrive as a team player in a fast paced, high energy environment. Passionate about improving engagement, well-being, and overall learner success through innovative programming aligned with achieving wellness.
Overview
14
14
years of professional experience
Work History
WIC Nutritionist/ Team Lead (Hybrid)
Richland County DPH
Columbia, SC
01.2017 - Current
- Remote services
- Nutritional assessments for individual clients.
- Conduct child development and immunization checks (Hemoglobin).
- Perform health screens/ referrals for children and women.
- Coordinates with community leaders and other health service providers to increase awareness of WIC program services.
- Provides guidance and training to new employees.
- Maintain dual participation in working both WIC offices including hospital.
Cashier
McDonald’s
Orangeburg, SC
06.2012 - 01.2016
- Confidently handled cash and credit transactions with customers.
- Store items neatly and properly in bags.
- Greet customers when they enter and leave the establishment.
- Keep records of cash transactions.
- Resolve customer complaints, guide them and provide relevant information.
- Maintain clean and tidy checkout areas.
Education
Bachelor of Science - Family and Consumer Sciences/ Food and Nutrition
South Carolina State University
Orangeburg, South Carolina05.2016
High School Diploma - undefined
Kingstree Senior High School
05.2010
Skills
- Training and Development
- Microsoft word, excel
- Date entry/ Record Management
- Communication, active listening, problem solving, time management, adaptability, and organize
- Breastfeeding support
- Prenatal nutrition
- Client counseling
- Health education
- Nutrition program management
- Nutritional assessment
- Eating disorder support
- Infant feeding
- Public health promotion
- Special needs nutrition
- Food counseling
- Care planning
- Patient assessment
- Nutrition screening
- Nutritional evaluation
AWARDS
South Carolina Department of Health and Environmental Control - Complete 5 years of service, Employee of the month - WIC Department, Richland County
Timeline
WIC Nutritionist/ Team Lead (Hybrid)
Richland County DPH
01.2017 - Current
Cashier
McDonald’s
06.2012 - 01.2016
High School Diploma - undefined
Kingstree Senior High School
Bachelor of Science - Family and Consumer Sciences/ Food and Nutrition
South Carolina State University