Mary Smith
Eureka,IL
Summary
Dedicated professional with extensive experience in diverse fields, consistently delivering high-quality results. Proven track record of exceeding performance expectations and meeting challenging assignments. Strong work ethic and reliability in project completion.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Goodfield State Bank
Goodfield, Illinois
04.2023 - Current
- Ensured excellent customer service while adhering to confidentiality protocols.
- Compiled evidence and documentation for suspected fraudulent cases.
- Maintained organized records for currency transaction reports, case notes, and supporting documents.
- Complied with legal and regulatory requirements for document retention.
- Attended training sessions and webinars on fraud prevention policies and procedures.
- Entered data into case management systems efficiently.
- Filed and tracked internal reports and audit materials securely.
- Participated in team meetings and training debriefs to enhance collaboration.
Notary Public
Illinois Secretary Of State
Goodfield, Illinois
01.2025 - 01.2029
- Served as official Notary Public for customer and internal document notarization.
- Maintained accurate and secure notary records to ensure compliance.
- Attested to authenticity of signatures on official documents, enhancing trust.
- Verified customer signatures and identification documents to prevent fraud.
- Followed state laws for proper completion of all notarial acts.
Education
Associate of Arts - Criminal Justice
Illinois Central College
East Peoria, IL12-2025
Skills
- Regulatory compliance
- Data analysis
- Record keeping
- Customer service
- Attention to detail
- Effective communication
- Confidentiality and discretion
- Strong work ethic
- Goal-oriented focus
- Rapid data entry
- Documentation management
References
References available upon request.
Timeline
Notary Public
Illinois Secretary Of State
01.2025 - 01.2029
Customer Service Representative
Goodfield State Bank
04.2023 - Current
Associate of Arts - Criminal Justice
Illinois Central College
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