Mary Sowers
Orlando,FL
Summary
Flexible Cashier Trainer offering 6-year background training cashiers to meet store standards and goals. Well-versed in handling currency and credit transactions, supervising cashiers and monitoring till cash levels. Dedicated to training all new hires in customer service procedures, POS system operations and proper bagging techniques. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Cashier Trainer
4 Rivers Restaurant Group
06.2022 - Current
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Operated POS system to complete cash, credit and check transactions.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
Waitress
Brick And Fire Pizza
02.2020 - 11.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Cashier Trainer
Chick-fil-A
10.2016 - 02.2020
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
Education
Associate of Science - Psychology
Valencia College
Orlando, FL06.2025
High School Diploma -
Cornerstone Charter Academy High School
Belle Isle, FL05.2017
Skills
- Team Discipline Management
- Till Counting
- Skin Grafts
- Financial Transactions
Timeline
Cashier Trainer
4 Rivers Restaurant Group
06.2022 - Current
Waitress
Brick And Fire Pizza
02.2020 - 11.2021
Cashier Trainer
Chick-fil-A
10.2016 - 02.2020
Associate of Science - Psychology
Valencia College
High School Diploma -
Cornerstone Charter Academy High School