Mary Steinhilber
Chandler,AZ
Summary
Dedicated esthetician with a strong focus on exceptional guest experiences and customized skincare regimens. Proven track record in compliance with Forbes standards and team work ensuring the highest standards of client care in luxury spa environment.
Overview
8
8
years of professional experience
Work History
Esthetician
Arizona Biltmore
Phoenix, Arizona
10.2024 - Current
- Collaborated with team members to create a welcoming spa environment.
- Performed various facial treatments and body therapies to enhance client relaxation.
- Educated clients on skincare routines and the benefits of treatments offered.
- Assisted clients with product selection for home care based on skin care needs.
- Maintained cleanliness of treatment room and equipment between appointments.
Esthetician
Sheraton Marriott Aji Spa
Chandler , Arizona
06.2021 - Current
- Provide exceptional and memorable guest experiences at this Forbes 5 Star luxury spa.
- Perform relaxing result driven facial treatments along with facial massage techniques.
- Maintained cleanliness of treatment room and equipment between appointments.
- Communicated effectively with other members of the spa team regarding guest.
- Developed a thorough understanding of Forbes requirements and standards by participating in training sessions.
- Assisted in the development of customized skin care regimens for clients.
- Top sales performer for Esthetician with service treatment enhancements for 2025.
Esthetician
The Scottsdale Plaza Resort
Scottsdale, Arizona
05.2021 - Current
- Demonstrate proper of skin care products to ensure client satisfaction with exceptional results.
- Develop a thorough understanding of available services by participating in training sessions.
- Conduct consultations with new clients to assess skin type and discuss desired outcomes.
- Ensured compliance with state regulations related to sanitation and health standards.
- Recommended additional treatments or products based on individual.
- Perform holistic facials, body treatments, tinting and waxing.
Vitamin Associate
Sprouts Farmers Market
Gilbert, AZ
04.2020 - 08.2023
- Engaged customers, found requested items and promoted sales to deliver pleasant shopping experiences for vitamin supplements and wellness products.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Esthetician
Westin Agave Spa
Scottsdale, AZ
05.2018 - 08.2021
- Performed facial and body treatments
- Converted 60% of service customers into product customers
- Educated clients on skincare techniques based on skin type and individual needs
- Meticulously maintained spa appearance and cleanliness
- Ensured compliance with state regulations related to sanitation and health standards
Aesthetician/Certified Laser Tech
Simplicity Laser
Chandler, AZ
11.2017 - 06.2019
- Boosted repeat patient appointments and sales by offering reliable, quality service.
- Consulted customers and answered questions about desired treatments.
- Performed facial treatments, including laser hair removal.
Education
ARRA Certification - Cosmetic Certified Laser Technician
National Laser Institute
Scottsdale, AZ08.2017
Arizona State Board of Cosmetology - Aesthetician
International Academy Of Aesthetics
Scottsdale, AZ02.2004
Bachelor of Science - Home Economics, Interior Design
Cal Polytechnic State University
San Luis Obispo, CA06.1988
Skills
- Positive professional demeanor
- Guest interaction
- Team work
- Extensive Product knowledge
- Upselling techniques
- Sanitation compliance
- Product recommendations
- Superior attention to detail
- Outstanding client care
Timeline
Esthetician
Arizona Biltmore
10.2024 - Current
Esthetician
Sheraton Marriott Aji Spa
06.2021 - Current
Esthetician
The Scottsdale Plaza Resort
05.2021 - Current
Vitamin Associate
Sprouts Farmers Market
04.2020 - 08.2023
Esthetician
Westin Agave Spa
05.2018 - 08.2021
Aesthetician/Certified Laser Tech
Simplicity Laser
11.2017 - 06.2019
ARRA Certification - Cosmetic Certified Laser Technician
National Laser Institute
Arizona State Board of Cosmetology - Aesthetician
International Academy Of Aesthetics
Bachelor of Science - Home Economics, Interior Design
Cal Polytechnic State University