Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Stevens

San Francisco Bay Area,CA

Summary

Visitor experience professional with extensive hospitality and event coordination background. Recognized for enhancing guest satisfaction through effective logistics management and personalized service during corporate meetings and special events.

Overview

13
13
years of professional experience

Work History

Guest Relations and Visitor Experience Coordinator

DMC Contractor
06.2022 - Current
  • Coordinate business and hospitality events in the Napa Valley Wine Country serving as Winery Tour Guide, Field Rep and Event Lead for corporate meetings, conferences and events.

Front Desk Concierge

Planned Companies
07.2024 - 04.2025
  • Enhanced tenant and guest experiences by providing responsive service, maintaining professionalism, and adapting to client needs.

Visitor Experience Lead, Brand Ambassador

Autodesk, San Francisco
02.2017 - 02.2022
  • Led tours as Gallery Brand Ambassador, sharing compelling stories of exceptional design and engineering with customers, global interests, and the public.
  • Articulated complex technologies and future-focused innovations through engaging storytelling tailored to diverse audiences.
  • The Executive Briefing Center/Gallery of Innovation celebrates Autodesk’s commitment to imagine, design and create a better world through technological achievement, innovation, manufacture, and product development.

Event Services Lead, Venue Coordinator

Oakland Museum of California
05.2013 - 12.2019
  • Oversaw on-site operations for community and corporate events, enhancing event execution and visitor engagement.
  • Aligned events with Museum’s strategic goals and visitor-first philosophy, ensuring a cohesive experience for attendees.
  • Championed Museum’s mission and values, fostering a strong commitment to the visitor experience.

Education

BA French -

Seattle University, Seattle, WA

Skills

  • Visitor engagement
  • Client relations
  • Team collaboration
  • Microsoft Office
  • Slack, Teams
  • Calendaring

Timeline

Front Desk Concierge

Planned Companies
07.2024 - 04.2025

Guest Relations and Visitor Experience Coordinator

DMC Contractor
06.2022 - Current

Visitor Experience Lead, Brand Ambassador

Autodesk, San Francisco
02.2017 - 02.2022

Event Services Lead, Venue Coordinator

Oakland Museum of California
05.2013 - 12.2019

BA French -

Seattle University, Seattle, WA
Mary Stevens