Mary Taylor
Palmyra,TN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
The Perinatal Group
Clarksville
02.2024 - Current
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
Neuro monitoring tech
Vanderbilt University Medical Center
Nashville, TN
10.2023 - 02.2024
- Monitor patients who come in for epilepsy, brain injuries and seizure disorders.
- Monitor EKGs
Registration Clerk- Business Office Supervisor
Doctors Care
Clarksville, TN
09.2016 - 01.2024
- Verified patient insurance, answered multiple phone lines, faxes, completed medical records, applied payments, trained incoming employees, provided excellent customer service
- Balanced daily receipts and close outs
- Completed Vitals, collected Urine, completed EKGs and BP checks
- Scheduled worker's compensation appointments, obtained adjuster information for all work comp injuries
- Faxed chart notes to adjuster as needed
- Maintained schedules for front office ladies, supervision of7-10 staff
Client Service Representative
CIOX Health
Nashville, TN
10.2020 - 10.2021
- Processed Electronic Medical records for multiple sites, applying HIPAA rules and insuring Medical record releases are correct and HIPAA compliant
- Answered multiple phones lines providing customer service to Ciox clients
Education
Associate's degree - Early Childhood Education
Sullivan University
Louisville, KY06.2010
Skills
- Childcare
- Classroom Management
- Early Childhood Education
- Experience with Children
- Teaching
- Toddler Care
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Multi-line Phone Systems
- Data Entry
- Medical Terminology
- Medical Records
- Medical Office Experience
- HIPAA
- EMR Systems
- Hospital Experience
- Insurance Verification
- Medical Billing
- Clerical Experience
Certification
- QuickBooks
- CPR Certification
- AED Certification
- BLS Certification
Additional Information
Notary
Timeline
Front Office Coordinator
The Perinatal Group
02.2024 - Current
Neuro monitoring tech
Vanderbilt University Medical Center
10.2023 - 02.2024
Client Service Representative
CIOX Health
10.2020 - 10.2021
Registration Clerk- Business Office Supervisor
Doctors Care
09.2016 - 01.2024
Associate's degree - Early Childhood Education
Sullivan University