Mary Thomas
Big Spring ,TX
Summary
Dynamic professional with a strong background in site operations and project management. Skilled in team leadership and technical troubleshooting, successfully improved site uptime and ensured adherence to safety protocols. Ready to drive operational excellence and enhance efficiency.
Overview
11
11
years of professional experience
Work History
Site Manager
Frontier Mining
Big Lake , TX
08.2025 - 11.2025
- Directed daily operations of cryptocurrency mining facility supporting 6,390 rigs, maximizing uptime and efficiency.
- Improved site uptime from 88% to 98-99%, highest recorded in facility history.
- Supervised team of 10–12 technicians, providing training and performance oversight.
- Resolved over 700 technical tickets weekly, addressing hardware and system issues promptly.
- Coordinated workforce schedules and equipment maintenance to enhance resource utilization.
- Developed and enforced safety training programs and protocols, ensuring compliance across site operations.
- Maintained accurate operational documentation, including maintenance logs and performance metrics.
- Prepared and monitored budgets to maintain adherence to financial limits.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Prepared detailed progress reports for stakeholders, highlighting milestones and addressing potential issues.
- Utilized project management software to track project progress, budget, and resource allocation.
- Evaluated employee performance through regular reviews and feedback sessions.
- Performed routine audits to maintain inventories, supplies and equipment.
- Ensured timely delivery of materials to job site, maintaining quality standards.
- Oversaw site activities to support smooth operations and achieve quality metrics.
- Optimized project efficiency by coordinating workforce schedules effectively.
- Addressed customer inquiries and complaints with a prompt response strategy.
Data Technician
Frontier Mining
Midland, TX
05.2023 - 08.2025
- Analyzed large operational datasets to ensure accurate tracking of mining systems and network performance.
- Monitored system logs and network performance, identifying and addressing potential issues to minimize downtime.
- Diagnosed hardware and software failures, maintaining continuous system uptime.
- Oversaw servers, switches, cabling, and physical infrastructure for organized operations.
- Managed technical tickets via JIRA, documenting resolutions and workflow improvements to streamline troubleshooting processes.
- Conducted system audits and implemented optimizations to enhance efficiency.
- Provided training for new team members on data management systems.
- Maintained detailed documentation of events, system changes, and operational procedures to support consistent operations and knowledge transfer.
Business Service Consultant
Equus
Big Spring, Texas
05.2022 - 04.2023
- Conducted market research identifying trends and growth opportunities, enhancing client strategies.
- Delivered market insights supporting client decision-making and strategy formulation, driving informed actions.
- Facilitated workshops educating clients on business service options, improving client understanding and engagement.
- Collaborated with cross-functional teams to develop innovative solutions addressing customer needs.
- Maintained relationships with key stakeholders throughout project lifecycles.
- Provided training sessions on new technologies and processes implemented by the organization.
- Identified customer needs promptly to enhance satisfaction and efficiency.
- Prepared and presented reports to executive teams, highlighting key findings and recommendations.
Training Clerk
Geo Group Inc
Big Spring, TX
01.2017 - 12.2021
- Coordinated training schedules for staff and new hires at Geo Group Inc.
- Monitored training sessions to ensure adherence to company standards and policies.
- Managed training databases to track employee progress and certification status.
- Developed training materials to enhance employee knowledge and skills.
- Collaborated with department heads to identify and address training needs across teams.
- Prepared certificates recognizing successful completion of training programs.
- Provided administrative support to trainers before and during training events.
- Developed training materials and presentations to enhance program effectiveness.
- Maintained organized filing system for all training-related documents.
- Updated internal database with current employee certifications and qualifications.
- Compiled reports detailing success rates of training programs to inform future initiatives.
- Scheduled instructor availability for upcoming training sessions.
- Tracked training records, including attendance sheets and evaluations.
- Actively participated in team meetings to discuss project updates and assignments.
- Recruited participants for training programs to enhance workforce skills.
- Managed incoming calls, directed inquiries, and documented messages efficiently.
- Reviewed files and records to obtain information and fulfill requests promptly.
- Communicated with customers, employees, and vendors to resolve questions and complaints.
- Maintained filing systems and updated inventory databases manually and electronically.
- Operated photocopiers, scanners, and computers to support office operations.
- Typed, formatted, and edited correspondence and documents for clarity and accuracy.
- Monitored office supply levels and placed timely orders for replenishment.
Case manager/ Classification Counselor
Geo Group Inc
Big Spring, Texas
10.2014 - 01.2017
- Managed caseload of over 500 inmates, providing individualized programs and monitoring progress.
- Developed tailored programs with measurable goals to facilitate community reintegration.
- Guided inmates in budgeting, housing, education, vocational programs, and community engagement to support successful reintegration.
- Collaborated with job developers to confirm employment opportunities and counsel detainees on job acquisition.
- Conducted detainee assessments and crafted individualized service plans to address specific needs and promote progress.
- Delivered comprehensive case management services including intake assessment and crisis intervention.
- Coordinated communication between detainees and interdisciplinary teams to strengthen collaboration and support comprehensive care.
- Monitored detainee progress and adjusted care plans to improve effectiveness.
- Conducted regular follow-ups to provide ongoing support and address detainee concerns.
- Prepared terminal reports on program performance and compliance for each released inmate.
- Contributed insights in staff meetings to enhance operations, welfare, and coordination.
- Adhered to ethical principles to ensure protection of detainee confidentiality.
- Utilized case management software for efficient information tracking and reporting.
Education
High School Diploma -
Central High
San Angelo, TXSkills
- Site operations
- Safety compliance
- Equipment maintenance
- Technical troubleshooting
- Project management
- Resource allocation
- Cost management
- Procurement management
- Asset management
- Inventory management
- Subcontractor management
- Documentation management
- Data analysis
- Performance evaluation
- Reporting documentation
- Process improvement
- Employee training
- Team leadership
- Staff management
- Stakeholder communication
- Business administration
- Customer service
- Time management
- Flexibility and adaptability
- Multitasking and organization
- Shift scheduling
- Problem solving
- Attention to detail
- Personnel management
- Relationship building
- Proficient in [software]
- OSHA compliance
- Operational efficiency
- Microsoft Suite
Timeline
Site Manager
Frontier Mining
08.2025 - 11.2025
Data Technician
Frontier Mining
05.2023 - 08.2025
Business Service Consultant
Equus
05.2022 - 04.2023
Training Clerk
Geo Group Inc
01.2017 - 12.2021
Case manager/ Classification Counselor
Geo Group Inc
10.2014 - 01.2017
High School Diploma -
Central High