Mary Tuzinsky
Shelby Twp,MI
Summary
Highly motivated professional with a strong foundation in software engineering and a proven track record in accounts receivable management. Current student pursuing a Bachelor of Science in Software Engineering, with experience in developing web applications and tools that streamline workflows and enhance user experience. Demonstrated ability to automate invoicing processes and manage large customer accounts effectively. Eager to apply technical skills to drive efficiency and innovation, while continuously learning and growing in a dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AR Coordinator
FANUC America Corporation
08.2022 - Current
- Created detailed reports for management and directors, identifying key problem areas in accounts receivable processes. Provided actionable improvement suggestions that enhanced workflow efficiency and reduced errors.
- Developed an Excel tool with advanced formulas to help automate weekly tracking of portal customers and invoice submissions, enhancing visibility and saving time.
- Oversaw large number of customer accounts, collaborating directly with clients to address and resolve past-due balances. Successfully cleared backlogs, improving overall accounts receivable turnover and client satisfaction.
- Collaborated with customers to issue refund checks, correct cash application errors, apply credits accurately and resolve tax issues, improving client satisfaction and maintaining account accuracy.
- Efficiently submitted invoices through various customer portals, ensuring accurate and timely billing. Problem-solved with customers to resolve disputes and provided necessary documentation to support charges.
Spare Parts Representative
FANUC America Corporation
04.2022 - 08.2022
- Efficiently handled a large volume of inbound customer calls, providing prompt and accurate assistance with parts inquiries and order placement.
- Utilized Oracle ERP system to accurately process and manage customer orders, ensuring timely fulfillment and adherence to company procedures.
- Developed and maintained extensive knowledge of spare parts, enabling quick identification of correct parts for customers and reducing order errors.
- Provided excellent customer service by addressing customer needs, resolving issues, and ensuring high levels of customer satisfaction.
Education
Bachelor of Science - Software Engineering
Western Governor's University
Salt Lake City, UT09.2025
Skills
- SQL
- HTML/CSS
- Javascript
- Git proficiency
- UX/UI Principles
- Python
- Figma
- Microsoft Office Suite
- Problem-Solving
Certification
- Google IT Support Professional Certificate, Google Career Certificates - July 2023
- Robot Operations Training, FANUC Academy - April 2024
Timeline
AR Coordinator
FANUC America Corporation
08.2022 - Current
Spare Parts Representative
FANUC America Corporation
04.2022 - 08.2022
Bachelor of Science - Software Engineering
Western Governor's University
- Google IT Support Professional Certificate, Google Career Certificates - July 2023
- Robot Operations Training, FANUC Academy - April 2024
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