Mary Tweed
Jefferson City,TN
Overview
12
12
years of professional experience
Work History
Health Unit Coordinator (HUC)
leconte medical center
10.2013 - Current
- Operates fax machine, copy machines, multi line phone system, enters orders as per doctors, completes patient birth certificates, help with patient care on the ob unit. keeps and update information for baby security system
Front Desk Receptionist
East Tennessee Primarycare
07.2020 - 07.2023
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted visitors, ensuring a welcoming and professional atmosphere.
- Coordinated appointment scheduling for staff, optimizing calendar management and resource allocation.
- Maintained organized front desk area, enhancing operational efficiency and client interactions.
- Preformed Hedis updates as needed
- Worked with EMR system for all medical record needs
Front Office Manager
Fast Pace Urgent Care
06.2023 - 07.2025
- Oversaw front office operations, ensuring exceptional guest experiences and service quality.
- Managed scheduling and staffing to optimize workflow and maintain service standards.
- Implemented training programs for new staff, enhancing team efficiency and performance.
- Developed standard operating procedures, improving consistency in guest interactions.
Education
tech school - Medical Assisting
TN Tech
Knoxville, TN06.2001
Skills
- Medical receptionist
- HIPAA
- Medical records
- EHR systems
- Hedis
- Medical scheduling
- EMR systems
- Medical office experience
- Medical terminology
- Patient service
- Office experience
- Front desk
- Multi-line phone systems
- Administrative experience
- Clerical experience
- Filing
Additional Information
CPR certified
Timeline
Front Office Manager
Fast Pace Urgent Care
06.2023 - 07.2025
Front Desk Receptionist
East Tennessee Primarycare
07.2020 - 07.2023
Health Unit Coordinator (HUC)
leconte medical center
10.2013 - Current
tech school - Medical Assisting
TN Tech
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