Summary
Overview
Work History
Skills
References
Timeline
Hi, I’m

Mary Venegas

Elma,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience

Work History

IP One

Healthcare Assistant
02.2016 - Current

Job overview

  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs
  • Maintained a clean and safe environment for patients
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Guest House Inn

Front Desk Receptionist
05.2022 - 11.2023

Job overview

  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Skills

  • HIPAA Compliance
  • Patient Care
  • Personal Grooming Care
  • Patient Safety
  • Problem Solving
  • Multitasking
  • Attention to Detail

References

Danna Robert’s

Ex - coworker

(360)590-0075

Carrie Gonzales

Family friend (30+ yrs )

(360)590-2100

Timeline

Front Desk Receptionist

Guest House Inn
05.2022 - 11.2023

Healthcare Assistant

IP One
02.2016 - Current

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Mary Venegas