Summary
Overview
Work History
Education
Skills
Timeline
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Mary Vincent Santos

500 Spring Dr, Shady Shores,TX

Summary

I am a talented and ambitious individual with strong customer service skills. I am eager to learn and highly enthusiastic. Seeking a position in which my skills can be utilized.

Overview

8
8
years of professional experience

Work History

In-Home Nanny

Sarah Vega
Euless, Texas
02.2024 - Current
  • Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
  • Organized age-appropriate educational activities to stimulate learning and development.
  • Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.

Receptionist

Massage Envy Spa
Lake Dallas, Texas
11.2022 - 07.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Cashier/Florist

Albertsons
Corint, TX
03.2021 - 10.2022
  • Provided positive customer experience with fair, friendly, and courteous service.
  • Register sales on a cash register by scanning items at itemizing and totaling customers purchases
  • Resolves customer issues and answers questions.
  • Bags purchases if needed.
  • Processes return transactions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Process new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flour Food solutions in filling floral containers with Food solutions.
  • Prepared and process floral orders to customers specific Questions via phone or resulting from in-store consolations.

First Convenience Bank

Personal Banker / Teller
Lewisville, TX
05.2017 - 05.2018
  • Evaluated, documented, and provided on-going feedback to tellers to improve work performance.
  • Assisted tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

Interskate Roller Rink

Party Host
Lewisville, TX
06.2016 - 11.2017
  • Collaborated with personnel to conduct menu planning and create serving arrangements.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Stored food in designated containers and storage areas to prevent spoilage.

Buffalo Wild Wings

Host
Highland Village, TX
12.2016 - 04.2017
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education

North Central Texas College
Flower Mound, TX
08.2019

Skills

  • Exceptional customer service
  • Currency and coin counter
  • Excellent communication skills
  • Strong work ethic
  • Energetic
  • Flexible
  • Friendly
  • Approachable
  • Reliable

Timeline

In-Home Nanny

Sarah Vega
02.2024 - Current

Receptionist

Massage Envy Spa
11.2022 - 07.2023

Cashier/Florist

Albertsons
03.2021 - 10.2022

First Convenience Bank

Personal Banker / Teller
05.2017 - 05.2018

Buffalo Wild Wings

Host
12.2016 - 04.2017

Interskate Roller Rink

Party Host
06.2016 - 11.2017

North Central Texas College

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Mary Vincent Santos