MARY WAITE
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
8
8
years of professional experience
Work History
Substitute Teacher, K-5
Flexible Educators / Crossroads Quality Hill
12.2022 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Customer Service Associate
National Real Estate Insurance Group
02.2022 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Administrative Assistant
Farmer's Insurance
08.2021 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
Administrative Assistant
Stiver's Staffing
04.2021 - 07.2021
- Used Microsoft Office Suite to create and revise documents and presentations
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Retail Associate
Saver's
12.2020 - 04.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Legal Assistant
James Waite Law
05.2015 - 11.2020
- Prepared legal briefs and statements in support of case preparation.
- Investigated facts with thorough research of public records and internet sources
- Drafted and proofed legal correspondence to verify details and reduce errors.
Education
BBA - Marketing
Texas State University
05.1993
Skills
- Classroom Monitoring
- Ability to Be Flexible
- Class Engagement
- Corrective Actions
- Problem Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Substitute Teacher, K-5
Flexible Educators / Crossroads Quality Hill
12.2022 - 06.2023
Customer Service Associate
National Real Estate Insurance Group
02.2022 - 08.2022
Administrative Assistant
Farmer's Insurance
08.2021 - 02.2022
Administrative Assistant
Stiver's Staffing
04.2021 - 07.2021
Retail Associate
Saver's
12.2020 - 04.2021
Legal Assistant
James Waite Law
05.2015 - 11.2020
BBA - Marketing
Texas State University