Microsoft Office Suites
Mary Wesby
New York Department of Educator
Manhattan,NY
Summary
Driven professional with a proven track record at Old Dominion University Research, adept in time management and complex problem-solving. Excelled in enhancing customer satisfaction and staff development, achieving significant improvements in team performance. Skilled in staff training and adept at fostering productive relationships, demonstrating exceptional leadership and interpersonal abilities.
Overview
50
50
years of professional experience
Work History
Manager
Old Dominion University Research
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
Nursing Assistant
Hospital At Home
10.2019 - 10.2024
Nurse aid in hospital.
Education
Metropolitan College of New York
Old Dominion Global University
Skills
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved 100 by introducing Microsoft Office Suites or Business tasks.
- Documented and resolved 100 which led to 100%.
- Resolved product issue through consumer testing.
- Achieved 100 by completing 100 with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 1000 in the development of Old Dominion Research Studies.
- Achieved 100 through effectively helping with 100.
- Supervised team of 1000 staff members.
Certification
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
Affiliations
- Sanford and Son Church of Christ
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementPersonal development programsTeam Building / Company Retreats4-day work weekWork-life balanceHealthcare benefitsPaid sick leaveCompany CultureFlexible work hoursWork from home option401k matchStock Options / Equity / Profit SharingPaid time offQuote
Judge a man by his questions rather than his answers.
Voltaire
Software
Languages
English
Full Professional
Interests
Christian Leadership
Business Organizer
Business Developer
Fitness and Exercise
I have been apart of Orange Theory Gym
Timeline
Nursing Assistant
Hospital At Home
10.2019 - 10.2024
Manager
Old Dominion University Research
Metropolitan College of New York
Old Dominion Global University
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