Mary Wesby
Norfolk,Virginia
Summary
Driven professional with a proven track record at Old Dominion University Research, adept in time management and complex problem-solving. Excelled in enhancing customer satisfaction and staff development, achieving significant improvements in team performance. Skilled in staff training and adept at fostering productive relationships, demonstrating exceptional leadership and interpersonal abilities.
Overview
2025
2025
years of professional experience
Work History
Manager
Old Dominion University Research
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
Nursing Assistant
Hospital At Home
10.2019 - 10.2024
Nurse aid in hospital.
Education
Metropolitan College of New York
Old Dominion Global University
Skills
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Timeline
Nursing Assistant
Hospital At Home
10.2019 - 10.2024
Manager
Old Dominion University Research
Metropolitan College of New York
Old Dominion Global University
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