Mary Wingate Poole
Pitkin,LA
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Vernon Parish School Board
Leesville, LA
01.2023 - Current
- Implementing classroom Management, completing lesson plans, conducted learning procedures, monitoring students in multiple classrooms, administering testing, maintaining positive work environment.
Caregiver
Private Home
Pitkin, LA
04.2023 - 11.2023
- Father needed 24/7 care. I had to leave my job and come home to care for him full-time. He passed away November 2, 2023.
Receptionist
The Body Shop Day Spa and Boutique
DeRidder, LA
02.2023 - 04.2023
- Proficient in all opening, closing, and store management duties. Handled cash transactions efficiently while adhering to company policies and procedures. Build relationships with customers to encourage repeat business. Managed returns, exchanges, and refunds in accordance with the policy. Handled accounts payable and receivable. Skilled in computer programs.
Dispatcher
Leesville City Police Dept
Leesville, LA
11.2022 - 01.2023
- Monitored police and fire radios to aid responding personnel. Provide exceptional customer service to callers in crisis, while obtaining the necessary information. Recorded and tracked emergency requests, utilizing computer-aided dispatch systems. Supported law enforcement officers.
Education
Some College (No Degree) - Medical Secretary, Billing/Coding
Ultimate Medical Academy
Clearwater, FL12-2025
High School Diploma -
Rosepine High School
Rosepine, La.05-1999
Some College (No Degree) - Criminal Justice
Northwestern State University of Louisiana
Natchitoches, LASkills
- Computer literacy
- Communication skills
- Crisis intervention
- Time management
- First Aid/CPR
- Project planning
Certification
- Certified First Aid and CPR
References
References available upon request.
Timeline
Caregiver
Private Home
04.2023 - 11.2023
Receptionist
The Body Shop Day Spa and Boutique
02.2023 - 04.2023
Substitute Teacher, K-12
Vernon Parish School Board
01.2023 - Current
Dispatcher
Leesville City Police Dept
11.2022 - 01.2023
Some College (No Degree) - Medical Secretary, Billing/Coding
Ultimate Medical Academy
High School Diploma -
Rosepine High School
Some College (No Degree) - Criminal Justice
Northwestern State University of Louisiana
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