Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Mary Young

Sales Manager
Richland,TX

Summary

Accomplished and encouraging Assistant Manager with in-depth experience consistently rising through ranks. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. As well as, applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager

Myeyelab
Waxahachie, TX
10.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Sales Manager

Myeyelab
Arlington, TX
08.2020 - 09.2022
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Sales Associate

Gap
Dallas, TX
09.2019 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Red Oak High School
Red Oak, TX
08.2015 - 05.2019

Associate of Science - Software Engineering

Cedar Valley College
Lancaster, TX
08.2021 - Current

Skills

    Negotiation

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Timeline

Assistant Manager

Myeyelab
10.2022 - Current

Associate of Science - Software Engineering

Cedar Valley College
08.2021 - Current

Sales Manager

Myeyelab
08.2020 - 09.2022

Sales Associate

Gap
09.2019 - 02.2020

High School Diploma -

Red Oak High School
08.2015 - 05.2019

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Mary YoungSales Manager