MARYAH WARD

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Experienced fraud and risk professional prepared to tackle complex challenges. Equipped with skills in data analysis, risk assessment, and regulatory compliance. Strong focus on collaboration and delivering results. Dependable team player with adaptability to evolving demands.

Results-driven professional with expertise in fraud detection and risk management. Proven track record of identifying and mitigating fraudulent activities, ensuring organizational security and compliance. Known for collaborative approach and adaptability in dynamic environments. Equipped with critical thinking and problem-solving skills essential for effective risk analysis.

• Managed call flow with up to 15 Customer Assistance
• Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
• Customer Service

• CIP
• KYC
• Name Change
• Consumer Risk
• Merchant Risk