Maryalice HICKEY
Byron,MN
Summary
Dedicated Parking Ambassador with a strong background in customer service and facility management. Skilled in conflict resolution and effective communication, ensuring a safe and orderly parking environment. Enhances operational efficiency while maintaining compliance with local laws and company policies, consistently improving guest experiences through proactive problem-solving.
Overview
6
6
years of post-secondary education
31
31
years of professional experience
Work History
Parking embassador
Mayo Clinic
Rochester, Mn
01.1999 - Current
- Guided visitors with parking inquiries and directions to facilities, enhancing their overall experience.
- Delivered customer service by greeting visitors and addressing questions effectively, improving visitor satisfaction.
- Facilitated patients with passes and directions amidst changing construction routes, ensuring smooth navigation.
- Coordinated with security personnel to address any parking-related incidents promptly.
District Manager
Denny's Restaurants Franchise Association
Rochester, Mn
07.1995 - 07.1997
- Oversaw daily operations across multiple restaurant locations.
- Implemented cost-control measures to enhance operational efficiency.
- Managed staff training and development programs for team members.
Education
Associate of Arts - Early Childhood Development
Winona State University
Winona, MN 07.1985 - 07.1989
2 Year Degree - Radio Tv Broadcasting
Riverland Community College
Austin, MN 07.1984 - 07.1986
Byron High School
BYRON, MnSkills
- Parking operations
- Route navigation
- Incident coordination
- Customer service
Camp companion animal rescue
- I volunteer and foster cats and dogs
References
References available upon request.
Timeline
Parking embassador
Mayo Clinic
01.1999 - Current
District Manager
Denny's Restaurants Franchise Association
07.1995 - 07.1997
Associate of Arts - Early Childhood Development
Winona State University
07.1985 - 07.1989
2 Year Degree - Radio Tv Broadcasting
Riverland Community College
07.1984 - 07.1986
Byron High School