Summary
Overview
Work History
Education
Skills
About Me
Certification
Timeline
Generic

Mary Alice (Mattie) Amason

Katy

Summary

Dependable professional with expertise in critical thinking, problem-solving and organizational skills. Proven ability to enhance store aesthetics and drive sales through innovative visual merchandising and signage. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
02.2015 - 07.2025
  • Expected to recommend what is best for the customer's needs in order to help them make an educated purchase.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Created marketing materials such as flyers, posters and signage for promotions.
  • Created signage for promotional displays or informational purposes.
  • Developed an understanding of store layout, product placement, and departmental signage.

CASHIER

SAM'S CLUB/Walmart
06.2014 - 10.2014
  • Expected to sell memberships for new opening of club at local businesses/companies
  • In charge of delegation of duties/helping new field members with the sales process
  • Provide fast, accurate service while attending to the customer's desires and maintaining customer service at all times.
  • Responsible for the handling of money, checks, credit cards, etc.

Education

High School Diploma -

Lehman High School
Kyle, TX

Some College (No Degree) - Psychology

Sam Houston State University
Huntsville, TX

Skills

  • Team collaboration
  • Conflict resolution
  • Product expertise
  • Visual merchandising
  • Inventory management
  • Cash handling
  • Customer service
  • Food safety compliance
  • Integrity and honesty
  • Creativity and innovation
  • Supplies management
  • Telephone etiquette
  • Multitasking and organization
  • Eagerness to learn

About Me

I work best when I'm alone but I love the collaborative process of group work as well. My strongest quality is attention to detail, followed by efficiency. I enjoy organizing and cleaning both professionally and in my personal life. I tend to want to learn every detail about a position in order to remain independent and assist further. Because of that, I quickly tend to fall into a leader or mentor role!

Certification

  • TABC Certified


Timeline

Crew Member

Trader Joe's
02.2015 - 07.2025

CASHIER

SAM'S CLUB/Walmart
06.2014 - 10.2014

High School Diploma -

Lehman High School

Some College (No Degree) - Psychology

Sam Houston State University

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