Maryam Alsubaihi
columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, empathy and understanding others, and exceptional interpersonal skills. Great written and verbal communication skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Medical Interpreter
Access 2 interpreters
Columbus, Ohio
07.2017 - Current
- Facilitated communication between medical staff and patients with limited English proficiency.
- Maintained a professional demeanor when interacting with clients and colleagues.
- Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
- Developed strategies to help bridge language barriers effectively in order to facilitate understanding among all parties involved in the conversation.
- Provided education about cultural differences associated with various languages spoken by patients.
- Identified areas where communication breakdowns may have occurred due to language barriers or cultural misunderstandings.
- Demonstrated excellent problem solving skills when dealing with difficult situations related to language barriers or cultural misunderstandings.
- Adhered to ethical codes protecting information confidentiality.
Behavior Technician
The perfect child
Columbus, OH
03.2023 - Current
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Patient Care Technician
Nationwide Children's Hospital, Hepatology, and Nutrition
Columbus, OH
05.2017 - 10.2021
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Answered incoming calls to unit and provided highest level of professionalism and knowledgeable service to patients .
Medical Receptionist
Travel and Immigration Clinic
Columbus, Ohio
01.2015 - 05.2019
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Education
Bachelor of Science - Psychology, Neuroscience
Ohio State University
Columbus, OH05-2025
Associate of Science - Psychology
Columbus State Community College
Columbus, OH08-2018
Skills
- Effective Communication
- Relationship Building
- Conflict Resolution
- Adaptability
- Workflow Management
- Problem-Solving
- Data Management
Timeline
Behavior Technician
The perfect child
03.2023 - Current
Medical Interpreter
Access 2 interpreters
07.2017 - Current
Patient Care Technician
Nationwide Children's Hospital, Hepatology, and Nutrition
05.2017 - 10.2021
Medical Receptionist
Travel and Immigration Clinic
01.2015 - 05.2019
Bachelor of Science - Psychology, Neuroscience
Ohio State University
Associate of Science - Psychology
Columbus State Community College
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