Monica Benavides
Dublin
Summary
Personable and professional with focus on providing accurate translations for diverse projects. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Spanish Interpreter
Access 2 Interpreters LLC
05.2019 - Current
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Contributed to higher patient satisfaction in healthcare settings, interpreting patient concerns and medical instructions to ensure clear understanding.
Licensed Sales Agent
Promo Vacation Group LLC
10.2016 - 01.2019
- Negotiated favorable terms for clients during policy renewals, ensuring optimal pricing without compromising coverage levels..
- Retained existing customers by addressing concerns promptly and offering customized solutions for their changing needs.
- Implemented effective sales strategies that resulted in increased market share within the territory assigned.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
External Auditor
C&M Soluciones Empresariales CA
09.2014 - 08.2016
- Verified accuracy, compliance and completeness of team auditing work.
- Recommended strategies for improving compliance and success of internal controls.
- Assessed company controls and potential risks against benchmarks.
- Enhanced audit efficiency by implementing risk-based auditing strategies.
- Presented clear, concise audit findings reports to management, detailing observations and recommended corrective actions for identified issues.
- Streamlined audit processes, reducing time spent on routine tasks and focusing on high-risk areas.
- Evaluated the effectiveness of internal controls, recommending improvements to enhance operational efficiency and mitigate risks.
- Built strong relationships with clients, fostering trust and open communication to facilitate accurate audits.
- Identified potential fraud indicators through meticulous analysis of financial records, protecting client assets from misappropriation.
- Prioritized projects based on periodic schedules and immediate need.
- Prepared working papers, reports and supporting documentation for audit findings.
- Compiled general ledger entries on short schedule with 100% accuracy.
Manager of Accounts and Finance
Kainos CA
01.2011 - 09.2014
- Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
- Processed payroll for employees and reported payroll taxes for organization.
- Developed annual and multi-year budgets to meet organizational needs.
- Led the annual budgeting process, involving department heads in setting realistic targets aligned with organizational goals.
- Established solid relationships with external partners including banks, auditors, vendors, and clients to support business objectives.
- Processed vendor payments, invoices and account statements.
- Optimized cash flow management, leading to improved liquidity for the organization.
- Assisted staff with questions about budgets, disbursements and other financial matters.
- Supported year-end audits by preparing physical and digital records for review.
- Administered expenses in line with forecasted business demands and available income.
- Implemented effective risk management strategies to safeguard company assets and minimize potential losses.
- Maintained policy, procedure and regulatory compliance business-wide.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
- Reconciled balance sheets and income statements each month.
- Developed comprehensive financial reports for senior leadership, facilitating informed decisionmaking.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
Bachelor of Science - Accounting
Universidad De Carabobo
Valencia - Venezuela06.2008
Skills
- Fluent Spanish
- English Fluency
- Verbal Communication
- Memory retention
- Sales Strategies
- Client Service
- Customer Service
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Adaptable and Flexible
- Excellent Communication
- Team Cooperation
- Organizational Skills
- Team Leadership
- Creative Thinking
- Active Listening
- Decision-Making
- Cash Handling
- Goal-Driven
- Internal Controls
- Willing to Learn
- Planning and coordination
- Prioritizing and Planning
- Financial analysis and reporting
- Interpersonal Skills
- Risk Assessment
- Professionalism
- Continuous Improvement
- Adaptability
Timeline
Spanish Interpreter
Access 2 Interpreters LLC
05.2019 - Current
Licensed Sales Agent
Promo Vacation Group LLC
10.2016 - 01.2019
External Auditor
C&M Soluciones Empresariales CA
09.2014 - 08.2016
Manager of Accounts and Finance
Kainos CA
01.2011 - 09.2014
Bachelor of Science - Accounting
Universidad De Carabobo
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