Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Beavercreek, Ohio
02.2024 - Current
Greeted customers, answered questions and recommended specials to increase profits.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Trained new employees to perform duties.
Assisted in training new servers.
Set up tables in between patrons to reduce wait times.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Provided excellent customer service to ensure satisfaction.
Cashier Team Lead
Dicks Sporing Goods
Beavercreek, Ohio
09.2022 - 02.2024
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Performed merchandising and signage updates during weekly and seasonal promotional changes.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Maintained work area and kept cash drawer organized.
Performed daily opening and closing procedures for the register area.
Processed payments promptly for customers to exceed productivity standards.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Recognized potential theft or fraud attempts by monitoring suspicious behavior.