Maryam Gorgees
Sterling Heights,MI
Summary
Compassionate Nursing Assistant with proven ability to deliver patient care with efficiency and high productivity. Skilled in vital signs monitoring, patient hygiene assistance, and medical record documentation. Excel at communication, empathy, and patience, ensuring optimal support and care in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Beaumont
Troy, USA
09.2023 - Current
- Assists licensed nursing staff in providing direct patient care and helps in the environmental maintenance of the nursing unit under the direction of the Registered Nurse and within the scope of defined practice
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Receptionist
Elite internal medicine
Sterling Heights, USA
01.2023 - 09.2023
- Scheduled and confirmed appointments and meetings
- Make appointments and keep track of them on a calendar
- Answered the phone, completed paperwork, and processed cash, check, and credit card transactions
- Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel
- Ensured financial accuracy by collecting deposits, fees, and payments
- Verify insurances
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Reviewed patient information to ensure accuracy of data entered into the system.
- Updated patient accounts with insurance verification information to ensure accurate billing.
- Educated patients on their insurance benefits and coverage limitations.
- Verified insurance coverage and eligibility for services using computer software.
- Assisted in training new staff on insurance verification processes and procedures.
- Responded promptly to inquiries from providers, patients and payers regarding status of prior authorization requests.
- Coordinated with healthcare providers to gather necessary patient information for prior authorization requests.
- Reviewed and processed prior authorization requests for medical procedures and medications according to established guidelines.
Cashier
Meijer
Sterling Heights, USA
09.2021 - 01.2023
- Anticipated customers needs and provided them with the highest quality service while upholding company standers and values to ensure customer satisfaction
- Meticulously handle register transactions including credit, cash, checks, returns, exchanges and refunds to ensure flawless and accurate cash flow
Receptionist
Dr. Dalya S. Shamon, MD
Sterling Heights, USA
01.2022 - 12.2022
- Scheduled and confirmed appointments and meetings
- Completed paperwork
- Processed cash, check, and credit card transactions
- Verify patient's insurances
- Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel
Education
College Degree - Nursing
Macomb Community College
02.2025
High school diploma -
Adlai E Stevenson High School
Sterling Heights, MI05.2020
Skills
- Cashiering
- Cash Handling
- Customer Service
- Merchandising
- Sales
- Store Management Experience
- Management
- Front desk
- Medical receptionist
- Medical Scheduling
- Insurance Verification
- Medical Office Experience
- Childcare
- Microsoft Word
- Microsoft Excel
- Bilingual
- Multilingual
- Medical Records
- Medical Billing
- HIPAA
- Epic
- Serving Experience
- Patient Care
- EMR Systems
- Hospital Experience
- Vital Signs
- Organizational skills
- Administrative experience
- Typing
- Microsoft Outlook
- Microsoft Powerpoint
Certification
- CPR Certification, 08/01/23, 09/01/25
- BLS Certification, 08/01/23, 09/01/25
Languages
- Chaldean, Fluent
- Iraqi Arabic, Fluent
Groups
CASA (Chaldean American Student Association), 09/01/17, 05/01/20, President
Languages
Arabic
Professional
Timeline
Nursing Assistant
Beaumont
09.2023 - Current
Receptionist
Elite internal medicine
01.2023 - 09.2023
Receptionist
Dr. Dalya S. Shamon, MD
01.2022 - 12.2022
Cashier
Meijer
09.2021 - 01.2023
College Degree - Nursing
Macomb Community College
High school diploma -
Adlai E Stevenson High School