Maryam Karoumy
Warren,USA
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
7
7
years of professional experience
Work History
Entrepreneur
Self Employed
08.2022 - Current
- Managed the budget and financial operations of the business, delivering consistent financial results.
- Built strategic partnerships with other businesses that provided mutual benefit for both parties involved.
- Established strong relationships with vendors and suppliers to ensure timely delivery of products and services.
- Leveraged digital media platforms such as social media, websites, and blogs to promote products and services.
Mortgage Underwriter
United Wholesale Mortgage
01.2022 - 08.2022
- As a mortgage underwriter, I review and analyze loan applications to determine the eligibility and risk level of borrowers
- I would assess factors such as credit history, income, and property value to make informed decisions on approving or denying mortgage applications
- Additionally, I would ensure compliance with lending guidelines and regulations while providing excellent customer service
Operation Specialist
United Wholesale Mortgage
01.2021 - 01.2022
- As a mortgage operations specialist, I support the mortgage lending process by handling various administrative tasks
- This includes reviewing loan documents, verifying borrower information, coordinating with different departments, and ensuring compliance with regulations
- I also assist in resolving any issues that arise during the mortgage process to ensure a smooth and efficient experience for borrowers
Customer Service Representative
Gate City Bank
06.2018 - 01.2021
- As a bank customer service representative, my main responsibility would be to assist customers with their banking needs
- This includes providing information about various banking products and services, helping customers with account inquiries and transactions, and resolving any issues or concerns they may have
- I am the friendly face of the bank, ensuring excellent customer service and building strong relationships with customers
Education
Bachelor's degree - Business Administration
Minnesota State University Moorhead
Moorhead, MN05.2021
Skills
- Underwriting
- Entrepreneurial personality
- Team bonding
- Decision-making
- Administrative experience
- Sales
- Account management
- Bilingual
- Banki
- Research
- Office management
- Customer service
- Marketing
- Microsoft Excel
- Communication skills
- Microsoft Office
- Customer relations
- Loan processing
- Lending
- Analysis skills
Languages
Arabic
Native or Bilingual
Timeline
Entrepreneur
Self Employed
08.2022 - Current
Mortgage Underwriter
United Wholesale Mortgage
01.2022 - 08.2022
Operation Specialist
United Wholesale Mortgage
01.2021 - 01.2022
Customer Service Representative
Gate City Bank
06.2018 - 01.2021
Bachelor's degree - Business Administration
Minnesota State University Moorhead
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