Maryam Mahmoud
Newburgh,IN
Summary
Motivated and reliable professional with strong customer service, leadership, and teamwork experience. Skilled at handling fast-paced environments, mentoring others, and providing exceptional service with empathy and professionalism. Experienced in project coordination through both workplace and community service roles, with a proven ability to adapt, problem-solve, and stay resilient under pressure. Passionate about fostering positive experiences for customers, colleagues, and the community.
Overview
2026
2026
years of professional experience
Work History
Property Management Assistant
IMEN Homes
2018 - Current
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Converting homes from ruins into riches.
Barista and Barista Trainer
Starbucks
08.2022 - 07.2025
- Engaged with customers to provide excellent service and resolve inquiries
- Trained new baristas on beverage preparation and customer service standards.
- Learned menu items and drink preparation techniques quickly for effective service
Shift Supervisor
Coldstone Creamy
08.2019 - 06.2022
- Supervised daily operations to ensure team adherence to safety protocols and operational standards.
- Trained new staff on efficient workflow processes and equipment usage.
- Monitored inventory levels, coordinating replenishment to maintain stock availability.
Education
Bachelor of Science - Biology
University of Southern Indiana
Evansville12-2025
Skills
- Delegation and supporting others to achieve goals
- Attention to detail and accuracy
- Initiative and willingness to learn quickly
- Empathy and compassion in serving others
- Adaptability and flexibility in changing environments
Timeline
Barista and Barista Trainer
Starbucks
08.2022 - 07.2025
Shift Supervisor
Coldstone Creamy
08.2019 - 06.2022
Property Management Assistant
IMEN Homes
2018 - Current
Bachelor of Science - Biology
University of Southern Indiana
Youth Leader – Islamic Society of Evansville
(2020 – Present)
- Mentor and support young girls in the community through leadership, guidance, and programming.
- Organize events, discussions, and workshops to promote personal growth and confidence.
- Provide a safe and inclusive environment for youth to connect and learn.
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