MARYAM RIZVI
Pre Med
Queens,NY
Summary
Results-driven administrative professional skilled in enhancing patient scheduling and streamlining care coordination through Epic EHR. Demonstrated success in managing physician calendars and improving administrative processes, ensuring HIPAA compliance while facilitating clear communication between patients and healthcare teams.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
App Developer
Freelancer
New York, New York
10.2025 - Current
- Created user interfaces using HTML5, CSS3, JavaScript, jQuery, and other related technologies.
- Conducted code reviews to ensure high-quality standards and best practices.
- Collaborated with clients to gather requirements and define project scope.
- Provided technical support to clients post-launch, resolving issues promptly.
Administrative Assistant
Long Island Jewish Hospital l Northwell Health
New Hyde Park, New York
06.2026 - 07.2026
- Proficient in Epic Electronic Health Record (EHR) for patient registration, scheduling, and documentation.
- Managed physician calendars, prioritized urgent requests, and resolved scheduling conflicts to optimize patient scheduling in a fast-paced surgical environment.
- Scheduled new patient consultations, follow-up visits, postoperative appointments, imaging studies (CT, PET, MRI), pulmonary function tests (PFTs), and surgical procedures.
- Verified insurance eligibility and coordinated referrals for diagnostic testing and specialist consultations to facilitate timely patient care.
- Tracked pathology reports, imaging results, and laboratory studies, ensuring physicians had complete information for informed decision-making before patient visits.
- Maintained detailed documentation of patient communications, referrals, and care coordination within the EMR system.
- Handled processing of disability claims to ensure timely benefits., FMLA, airline travel, return-to-work, and other physician-completed medical forms in a timely manner.
- Prepared certified letters and appointment reminders while following HIPAA guidelines and maintaining strict patient confidentiality.
- Developed and managed a Microsoft Excel patient tracking database to monitor surgery schedules, imaging results, follow-up appointments, and pending tasks, helping streamline workflow and improve care coordination.
Medical Secretary
FlexStaff
New York, New York
02.2026 - 06.2026
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Communicated effectively with patients regarding appointment details and medical procedures.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Processed insurance claims and verified patient coverage efficiently.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Ensured HIPAA compliance was maintained throughout the practice by following protocols.
Manager
77 Auto Repair
07.2020 - 02.2026
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored, and trained team members, enhancing their skills and contributing to overall team effectiveness.
- Conducted regular meetings with staff to assess progress and collaboratively identify improvement areas.
- Created monthly reports for senior management to inform decision-making on operational performance.
Pharmacy Tech
Crescent Pharmacy
06.2025 - 09.2025
- Processed and filled prescriptions, ensuring compliance with safety and legal regulations to uphold patient care standards.
- Assisted pharmacists in preparing, labeling, and dispensing prescription medications accurately.
- Managed prescription intake from physicians' offices and verified patient information.
- Handled insurance claims and prior authorizations, resolving billing issues to facilitate timely access to medications for patients.
- Maintained accurate patient records and medication profiles.
- Counted, measured, and packaged medications using pharmacy equipment.
- Managed inventory by stocking medications and monitoring expiration dates, ensuring availability of safe and effective products.
- Provided customer service by answering questions and directing patients to the pharmacist when needed.
Receptionist
Jewel Pharamacy
06.2023 - 08.2024
- Greeted visitors, assisting with inquiries to ensure positive first impressions.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and coordinated appointments for clients, customers, and visitors, optimizing time management for staff.
- Managed incoming mail distribution, courier services, faxes, and photocopying, enhancing communication efficiency.
Education
Bachelor of Science - Health Sciences
St. John's University
Queens, NY01-2023
High School Diploma -
Razi School
Woodside, NY01-2022
Bachelor of Science - Health Sciences
Long Island University
Brooklyn, NYSkills
- Epic EHR
- Medical Documentation
- Scheduling
- Patient coordination
- Insurance verification
- HIPAA compliance
- Administrative Support
- Office Software
- Customer Service
- Prior authorization process
Certification
- Basic Life Support (BLS)
VOLUNTEER / CLUBS
- Harvard Medical Program, 2018
- Al Khoei Foundation, Volunteer, 2021
Languages
English
Professional
Urdu
Professional
Punjabi
Professional
Timeline
Administrative Assistant
Long Island Jewish Hospital l Northwell Health
06.2026 - 07.2026
Medical Secretary
FlexStaff
02.2026 - 06.2026
App Developer
Freelancer
10.2025 - Current
Pharmacy Tech
Crescent Pharmacy
06.2025 - 09.2025
Receptionist
Jewel Pharamacy
06.2023 - 08.2024
Manager
77 Auto Repair
07.2020 - 02.2026
Bachelor of Science - Health Sciences
St. John's University
High School Diploma -
Razi School
Bachelor of Science - Health Sciences
Long Island University