Flexible and adaptive learner, capable of contributing to company growth. Good communicator, team player, organized, problem-solver, and hard-working. Enthusiastic, confident, friendly, committed, with attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Joy Creator(Guest Service Representative)
Nothing Bundt Cakes
Fairfax, USA
03.2023 - Current
Assisted customers in selecting cakes
Boosted customer satisfaction by creating memorable purchase experiences
Utilize effective communication to understand and meet customer needs
Resolve customer inquiries and issues promptly ensuring a positive shopping experience
Contributed to a welcoming store atmosphere fostering repeat business
Floor Staff
Regal Cinemas
Fairfax, USA
03.2023 - Current
Check tickets and guide patrons to theaters, enhancing customer flow and satisfaction
Sell concessions, boosting sales and improving customer experience
Ensure theater cleanliness and readiness contributing to a welcoming environment
Education
Advanced Diploma -
Oakton High School
Vienna, VA
06.2023
Criminal Justice Level 1 -
Falls Church Academy
Falls Church, VA
06.2023
Criminal Justice Level 2 -
Falls Church Academy
Falls Church, VA
06.2024
Criminology -
The Pennsylvania State University
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Skills
Communication
Teamwork
Organization
Problem solving
Adaptability
Google Suite trained
Microsoft Office trained
Customer support
Certification
CPR certified (2022)
Extra Curricular Activities
Best Buddies (2023-2024)
Yearbook Content Editor (2021-2022)
Yearbook Editor in Chief (2022-2023)
Oakton High School Junior Varsity Softball (2020-2022)
Oakton High School Varsity Softball (2023)
Affiliations
Volunteer Reston - Passing Out Candy to Children on Halloween (2022)
Frying Pan Park Farm - Holiday Lights Set Up (2022)