Maryam Yaseen
Aurora,IL
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
4
4
years of professional experience
Work History
Shift Manager
Qamaria Coffee Shop
04.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Sales Manger
Alnakhel and Altayseer Travel and Tourism
06.2022 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Barista
Haft Coffee Shop
03.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Alrafeedain
Turkey06-2017
Skills
- Decision-making
- Customer service focus
- Employee training
- fast learner
- Operations management
- Shift leadership
Languages
Arabic
Turkish
English
Timeline
Shift Manager
Qamaria Coffee Shop
04.2024 - Current
Sales Manger
Alnakhel and Altayseer Travel and Tourism
06.2022 - 02.2024
Barista
Haft Coffee Shop
03.2021 - 05.2022
High School Diploma -
Alrafeedain
Similar Profiles
DENA MOHAMMEDDENA MOHAMMED
Barista at Qamaria Yemeni CoffeeBarista at Qamaria Yemeni Coffee
Omar AlaidarosOmar Alaidaros
Barista at Qamaria Coffee COBarista at Qamaria Coffee CO
Vasylyna UkolovaVasylyna Ukolova
Barista at Coffee Shop «Coffee, Wine & More»Barista at Coffee Shop «Coffee, Wine & More»
Jose FrancoJose Franco
Carpenter at R&D ThielCarpenter at R&D Thiel
Andrew BonczkowskiAndrew Bonczkowski
Catastrophe Claims Adjuster at State FarmCatastrophe Claims Adjuster at State Farm