Maryam Zaky
Bayonne,US
Summary
Highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
Jag Physical Therapy
11.2024 - Current
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instructions.
- Applied modalities such as electrical stimulation, hot and cold packs, as directed.
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces, and various equipment for given treatments to reduce injury.
- Observed signs and symptoms to report changes to the therapist.
Financial Aid Representative
Rutgers, The State University of New Jersey
01.2023 - 01.2025
- Answered calls with a friendly and polite approach to engage callers and deliver exceptional customer service.
- Demonstrated ability to investigate and resolve billing discrepancies, working collaboratively with other departments or financial aid offices to ensure proper and convenient resolution.
- An empathetic and patient listener at understanding student situations related to their financial responsibilities.
- Adaptable and calm under pressure, maintaining professionalism while handling high call volumes and addressing urgent student needs.
Physical Therapy Aide
Professional Physical Therapy
01.2024 - 11.2024
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment, and providing support throughout the session.
- Supported practice efficiency by answering telephone calls, making appointments, and organizing records.
- Observed patients during treatments to ensure the proper technique was used.
- Measured vital signs such as pulse rate, blood pressure, and temperature, as required.
Accounting Clerk-Receptionist
John Nash LLC
10.2021 - 02.2022
- Improved data collection, financial analysis, and financial modeling to optimize practices.
- Assisted clients with applications such as Citizenship, SNAP, Insurance, FAFSA, and Business Applications.
- Answering emails and phone calls, following up on responses with clients.
- Sorted documents, matching supporting invoices to documents, and verifying invoices for payment.
Education
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey
Newark, NJ05.2025
Skills
- Bilingual in English and Arabic, Communication, Outlook, Active Listening, Customer Service, Data Collection
Timeline
Physical Therapy Aide
Jag Physical Therapy
11.2024 - Current
Physical Therapy Aide
Professional Physical Therapy
01.2024 - 11.2024
Financial Aid Representative
Rutgers, The State University of New Jersey
01.2023 - 01.2025
Accounting Clerk-Receptionist
John Nash LLC
10.2021 - 02.2022
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey
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