Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Mary Anita Prevost

Conesus ,NY

Summary

Proven sales associate with a track record of enhancing customer satisfaction and boosting sales revenue, demonstrated during tenure at Big Lots Stores, Inc. Expert in POS system operation and adept at building strong customer relationships. Achieves results through exceptional service and strategic sales planning, showcasing outstanding problem-solving and interpersonal skills.

Overview

24
24
years of professional experience

Work History

Sales Associate

Big Lots Stores, Inc.
2018.11 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Private Nanny

Stacy Allen
2017.01 - 2024.08
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Assisted with homework and school projects, fostering a love for learning in the children.

• Worked with autistic children

Special Needs Caregiver

ARC
2012.01 - 2015.08
  • Worked with individuals with special needs to increase social skills and independence.
  • Provided emotional support to enhance well-being and coping skills.
  • Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
  • Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Prepared meals and snacks to provide proper nutrition and hydration.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.

Sales Associate

Walmart
2000.11 - 2012.09

• Customer Assistance Manager

.. Scheduled front end cashiers weekly

.. Open and close front end and outlining registers , count drawers and do deposits

• Department Manager

.. merchandise products

.. maintain sales

.. tagging and pricing

Education

Associate Degree - Hospitality Management

Genesee Community College
Batavia, NY
05.1991

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Sales Strategies
  • POS System Operation
  • Complex Problem-Solving
  • Meeting deadlines
  • Merchandising knowledge
  • Upselling
  • Professional Demeanor
  • Retail Store Operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest Relations
  • Sales Training
  • Payment Processing
  • Strategic Planning
  • Merchandising understanding
  • Inventory Tracking
  • Sales Development
  • Building rapport
  • Inventory Control
  • Policy and Procedure Adherence
  • Merchandise Display
  • Sales Goals Attainment
  • Display Setup

Timeline

Sales Associate

Big Lots Stores, Inc.
2018.11 - Current

Private Nanny

Stacy Allen
2017.01 - 2024.08

Special Needs Caregiver

ARC
2012.01 - 2015.08

Sales Associate

Walmart
2000.11 - 2012.09

Associate Degree - Hospitality Management

Genesee Community College
Mary Anita Prevost